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[feature]: ability to create issue via email

Open ritzk opened this issue 2 years ago • 2 comments

Is there an existing issue for this?

  • [X] I have searched the existing issues

Summary

External users may not have access to issues in plane. They would usually interact with issues via email.

Why should this be worked on?

Allows one to use plane for service desk.

ritzk avatar Jun 20 '23 23:06 ritzk

Hey @ritzk, we sincerely appreciate and value your suggestion. Thank you for submitting the feature request. Our team will brainstorm around it, and we will keep you updated on any progress made.

Thanks!

rhea0110 avatar Jun 22 '23 08:06 rhea0110

I must admit, that we happily grabbed and installed Plane assuming that ticket creation via email is there by default. Sad that it is not. Will have to explore other options. :(

liepumartins avatar Jun 27 '23 07:06 liepumartins

Hello @rhea0110 do we any update on this ? Thanks

bbodinat avatar Jun 06 '24 04:06 bbodinat