Jason Rumney

The information about manufacturer and/or model number is still missing. This sort of device is not really generic, so it doesn't make sense to list it as just Pool heater....

productid is useful information for this integration, as it is an id that is shared among all devices of this model. Also, the QueryThingsDataModel result is preferred over other similar...

Probably there are other brands for the same device, but it helps to have one to start with to differentiate it.

Product ID was in your original post, but replaced with "00000000" like the sensitive values such as device id and local key. This was what I was wanting.

Have you configured the IP address and protocol version to something other than "Auto"?

With the current level of info, this is probably more suited to Discussions. The fact that it becomes available again when the Tuya app wakes it suggests that the problem...

IR remotes are not supported at this time. It may be possible to use pre-programmed devices as sub devices, but so far the IR gateways that have been studied do...

QueryThingsDataModel result of the device I have here (different model, but may help in figuring out the missing details in the above docs. ``` { "result": { "model": "{\"modelId\":\"000003fa6f\",\"services\":[{\"actions\":[],\"code\":\"\",\"description\":\"\",\"events\":[],\"name\":\"默认服务\",\"properties\":[ {\"abilityId\":101,\"accessMode\":\"ro\",\"code\":\"temp_current\",\"description\":\"\",\"extensions\":{\"attribute\":\"2\",\"trigger\":\"direct\"},\"name\":\"温度\",\"typeSpec\":{\"max\":800,\"min\":-200,\"scale\":1,\"step\":1,\"type\":\"value\",\"typeDefaultValue\":-200,\"unit\":\"℃\"}},...

IR support will be available in the next release, but unfortunately this device can still not be supported due to limitations in the way devices are detected. Basically the two...

Please provide log messages also. Cameras are notorious for not providing full info over local protocol.