mc-magento2
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product price in abandoned cart is 0
Title
product price in abandoned cart is 0
Issue Description
the product is showing the correct price in product page and category page but showing 0 in abandoned cart.
Preconditions
-Magento 2.4.3 -Php 7.4 -mailchimp/mc-magento2 103.4.44
Steps to reproduce
1. create a simple product with price 0
2. add new customizable option with price
3. then en el front end, add the product to the cart
4. abandon the cart
5. an email recieved with price 0
Actual and Expected result
the product should show the same price in product page.
Hello, after some testing we identified the issue, MailChimp does not support products with customizable options, I commented the issue with the team to see if there is an alternative that can be done in our side.
Hi @federicocanedo thanks for the testings, is there any thing new about the issue? alternatives?
Hi @federicocanedo Is there any updates?
Hi @federicocanedo I can see The ticket is still open, is it WIP? any news?
Hi @federicocanedo Is there any news about this issue?
This is not fixable since Mailchimp does not support products with price of 0.
We haven't found an alternative without modifying the product's price.