Unexpected error upon installation

[bwb43]

Just attempted to install the integration. HA Docker. Home Assistant 2022.12.8 Frontend 20221213.1 - latest

Got the dialog prompting for email and password. Entered. Reply came back in a couple seconds indicating "Unexpected Error." Same on retry. No entries in the Logbook for the integration. And the Integration does not appear under Settings/Integrations.

One thing that may be possibly relevant is my account has two Vue devices (at distinct locations).

[ThatTallGuy21]

I'm getting the same error. I only have one location so I don't think that's it? Could it have anything to do with the actual password itself that we're using? Maybe with certain special characters it's getting sent incorrectly to Emporia Energy?

[magico13]

Usually this has been because of capitalization in the email address, it should be fully lowercase. I have a change in the pipeline that will enforce that. Other times this is just due to issues with their API and it could suddenly start working if you retry it later.

I don't think having two separate Vues should be an issue but it is possible. I have two but one is nested under the other so there's still one "root" device.

[ThatTallGuy21]

Ah, that did the trick @magico13! Thank you!

[SwagDad99]

I'm having the same issue. I have made sure my email is all lowercase. I only have one Vue. I have tried it several times throughout the day, same error. Is there anything else I can try while waiting for it to magically start working?

I am pretty new to this...