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product page can't show review stars

Open rackyan opened this issue 4 years ago • 5 comments

Preconditions

  1. Magento: 2.3.4 Mageplaza seo 2.2.1
  2. PHP: 7.2.11
  3. MySQL: 5.7

Steps to reproduce

  1. Install module
  2. Enable structurer data
  3. Review rating stars replaced by Be the first to review this product, but the rating stars can display after disabled structurer data.

Expected result

  1. Enable structurer data and review stars are vailable on product page as well.

rackyan avatar Apr 13 '20 06:04 rackyan

Hi @rackyan,

Thanks for contacting us. I still can review starts on my local environments.

As you can see, here is my backend configuration: image

And I still can review starts: image

Please help me re-check. Thank you!

Bang512 avatar Apr 14 '20 04:04 Bang512

Hi @Bang512

Thanks for your response. My backend configuration is almost like yours, the rating stars in review block is valid, but it can't be shown below product name and it is replaced by "Be the first to review this product" link. If I disable structurer data, the review starts function is back to work.

My settings reviewrating-1 Can't show review stars reviewrating-2 Have two reviews for this product reviewrating-3

Thanks

rackyan avatar Apr 14 '20 15:04 rackyan

This issue is also happening in our store

cian-castillo avatar Apr 17 '20 02:04 cian-castillo

Yes, the same issue after upgrading the Magento version 2.3.5. I just disabled the Enable Product Structured Data for now. It's not a solution but I did for a staging website. Need a proper solution from mageplaza.

bharatvimirlab avatar May 30 '20 10:05 bharatvimirlab

I also have this issue, M2.3.5 / SEO 2.2.4

I removed the review part in showProductStructuredData() from vendor/mageplaza/magento-2-seo-extension/Plugin/SeoRender.php to get it working again without disabling the whole module.

AlexNauta avatar Jun 24 '20 18:06 AlexNauta