[WebAPI] customer email confirmation via WebAPI paradox

[wubinworks]

Preconditions and environment

• Magento 2.4.6 & 2.4.7
• Set config path customer/create_account/confirm to 1 and clear cache to let this setting take effect
• Register a customer account and keep it unconfirmed

Steps to reproduce

Try activate customer via https://<domain>/rest/V1/customers/me/activate. Output: {"message":"The consumer isn't authorized to access %resources.","parameters":{"resources":"self"}

Try get customer access token as described in official document. You will get EmailNotConfirmedException(You may need a PHP debugger)

Expected result

Can activate(confirm) the customer via WebAPI.

Actual result

Cannot activate(confirm) the customer via WebAPI.

Additional information

See webapi.xml

    <route url="/V1/customers/me/activate" method="PUT">
        <service class="Magento\Customer\Api\AccountManagementInterface" method="activateById"/>
        <resources>
            <resource ref="self"/>
        </resources>
        <data>
            <parameter name="customerId" force="true">%customer_id%</parameter>
        </data>
    </route>

This endpoint requires resource self. Paradox: So to activate(confirm) customer, you need customer token. To get customer token, you need to activate(confirm) the customer first.

Related Customer Confirmation Bug: #39254

Release note

No response

Triage and priority

• [ ] Severity: S0 - Affects critical data or functionality and leaves users without workaround.
• [X] Severity: S1 - Affects critical data or functionality and forces users to employ a workaround.
• [ ] Severity: S2 - Affects non-critical data or functionality and forces users to employ a workaround.
• [ ] Severity: S3 - Affects non-critical data or functionality and does not force users to employ a workaround.
• [X] Severity: S4 - Affects aesthetics, professional look and feel, “quality” or “usability”.

[m2-assistant[bot]]

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[m2-assistant[bot]]

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[engcom-Bravo]

Hi @wubinworks,

Thanks for your reporting and collaboration.

We have verified the issue in Latest 2.4-develop instance and the issue is reproducible.kindly refer the screenshots.

Create customer account via WebAPI

We are not able to activate(confirm) via WebAPI using confirmation key.

Hence confirming the issue.

Thanks.

[github-jira-sync-bot]

:white_check_mark: Jira issue https://jira.corp.adobe.com/browse/AC-13281 is successfully created for this GitHub issue.

[m2-assistant[bot]]

:white_check_mark: Confirmed by @engcom-Bravo. Thank you for verifying the issue.
Issue Available: @engcom-Bravo, You will be automatically unassigned. Contributors/Maintainers can claim this issue to continue. To reclaim and continue work, reassign the ticket to yourself.

[engcom-November]

Hello @wubinworks ,

Adobe Commerce Engineering team started working on this issue. We will reach out to you if we need more information and you will get notified once the issue is fixed. Please leave comments for any further questions.

Thank you!