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Coupon code feature is not working properly in the checkout page on Magento 2.4.7

Open TuVanDev opened this issue 8 months ago • 22 comments

Preconditions and environment

  • Magento version: 2.4.7
  • The checkout page only contains "Review & Payments" step as the cart only contains virtual or/and downloadable product types.

Steps to reproduce

Example:

  1. Create a Virtual/Downloadable product.
  2. Navigate to storefront as a guest.
  3. Click “Add to Cart” on the Virtual/Downloadable Product.
  4. Open mini shopping cart and click “Proceed to Checkout”.
  5. Click "Apply Discount Code" text to expand the coupon code form.

Expected result

The discount code/coupon input can be filled in, and the button title text displays as "Apply Discount".

Actual result

The discount code/coupon input is disabled, and the button title text displays as "Cancel coupon". coupon_code_feature_not_working_properly

Additional information

It's important to note that I've tested this issue on Magento 2.4.6 and it didn't occurs.

Release note

No response

Triage and priority

  • [ ] Severity: S0 - Affects critical data or functionality and leaves users without workaround.
  • [X] Severity: S1 - Affects critical data or functionality and forces users to employ a workaround.
  • [ ] Severity: S2 - Affects non-critical data or functionality and forces users to employ a workaround.
  • [ ] Severity: S3 - Affects non-critical data or functionality and does not force users to employ a workaround.
  • [ ] Severity: S4 - Affects aesthetics, professional look and feel, “quality” or “usability”.

TuVanDev avatar Jun 13 '24 09:06 TuVanDev