Cannot create category schedule as it throws "error: : URL key for specified store already exists." error

[adarshkhatri]

Preconditions and environment

• Magento version: 2.4.6-p1 Commerce

Steps to reproduce

Create a category with this level: Example tree (IDs are example purpose only)

Root Category (ID: 72)
        |- My Category (ID 75)
                    |- My Sub category (ID: 100)
                                   |- My sub sub category (ID: 300)

1. Now go to URL rewrite and filter by catalog/category/view/id/300 as the target path. Once found make a note of the request path (which will be something like: my-category/my-sub-category/my-sub-sub-category) and delete that item.
2. Now, create new custom URL rewrite: Request Path: my-category/my-sub-category/my-sub-sub-category Target Path: about-us OR any other CMS page Save it.
3. Go to category ID 75 and then try to create a schedule. It will throw error: : URL key for specified store already exists. error in the browser.

Expected result

System should allow me to save the schedule for that category.

Actual result

Error thrown on the browser: error: : URL key for specified store already exists.

Additional information

No response

Release note

No response

Triage and priority

• [ ] Severity: S0 - Affects critical data or functionality and leaves users without workaround.
• [ ] Severity: S1 - Affects critical data or functionality and forces users to employ a workaround.
• [X] Severity: S2 - Affects non-critical data or functionality and forces users to employ a workaround.
• [ ] Severity: S3 - Affects non-critical data or functionality and does not force users to employ a workaround.
• [ ] Severity: S4 - Affects aesthetics, professional look and feel, “quality” or “usability”.

[m2-assistant[bot]]

Hi @adarshkhatri. Thank you for your report. To speed up processing of this issue, make sure that the issue is reproducible on the vanilla Magento instance following Steps to reproduce. To deploy vanilla Magento instance on our environment, Add a comment to the issue:

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[m2-assistant[bot]]

Hi @engcom-Bravo. Thank you for working on this issue. In order to make sure that issue has enough information and ready for development, please read and check the following instruction: :point_down:

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[engcom-Bravo]

@magento give me 2.4-develop instance

[magento-deployment-service[bot]]

Hi @engcom-Bravo. Thank you for your request. I'm working on Magento instance for you.

[magento-deployment-service[bot]]

Hi @engcom-Bravo, here is your Magento Instance: https://adfcbafe5383e2c0641595cfc6e16f5d.instances-prod.magento-community.engineering Admin access: https://adfcbafe5383e2c0641595cfc6e16f5d.instances-prod.magento-community.engineering/admin_17bc Login: 3032ae1e Password: 8b4ca152072a

[engcom-Bravo]

Hi @adarshkhatri,

Thank you for reporting and collaboration.

Verified the issue on Magento 2.4-develop with EE edition instance and the issue is not reproducible.Kindly refer the screenshots.

Steps to reproduce

Create a category with this level: Example tree (IDs are example purpose only)

Root Category (ID: 72) |- My Category (ID 75) |- My Sub category (ID: 100) |- My sub sub category (ID: 300)

• Now go to URL rewrite and filter by catalog/category/view/id/300 as the target path. Once found make a note of the request path (which will be something like: my-category/my-sub-category/my-sub-sub-category) and delete that item.
• Now, create new custom URL rewrite:
• Request Path: my-category/my-sub-category/my-sub-sub-category
• Target Path: about-us OR any other CMS page
• Save it.
• Go to category ID 75 and then try to create a schedule. It will throw error: : URL key for specified store already exists. error in the browser.

We are able to save the schedule for that category.

Kindly recheck the issue in Latest Magento 2.4-develop instance with EE edition and elaborate the steps to reproduce if the issue is still reproducible.

Thanks.

[konradszwed]

@magento give me 2.4-develop instance

[magento-deployment-service[bot]]

Hi @konradszwed. Thank you for your request. I'm working on Magento instance for you.

[magento-deployment-service[bot]]

Hi @konradszwed, here is your Magento Instance: https://adfcbafe5383e2c0641595cfc6e16f5d.instances-prod.magento-community.engineering Admin access: https://adfcbafe5383e2c0641595cfc6e16f5d.instances-prod.magento-community.engineering/admin_c3d6 Login: 187caad4 Password: b0ed037a7515

[adarshkhatri]

@engcom-Bravo can you show me your created custom URL rewrite? Need to check how this URL rewrite is after creating a schedule of the parent category?

[engcom-Bravo]

Hi @adarshkhatri,

Thanks for your update.

Here is the custom URL rewrite we have created :

[adarshkhatri]

Ah! I see, you are using .html suffix for categories. In that case you will have to create a custom URL rewrite with .html in it.

The reason it's not reproducible is because the category request URL is not correct in your custom URL rewrite.

[engcom-Bravo]

Hi @adarshkhatri,

Thanks for your update.

Verified the issue on Magento 2.4-develop with EE edition instance and the issue is reproducible.Kindly refer the screenshots.

Error thrown on the browser: error: : URL key for specified store already exists.

Hence Confirming this issue.

Thanks.

[github-jira-sync-bot]

:white_check_mark: Jira issue https://jira.corp.adobe.com/browse/AC-11659 is successfully created for this GitHub issue.

[m2-assistant[bot]]

:white_check_mark: Confirmed by @engcom-Bravo. Thank you for verifying the issue.
Issue Available: @engcom-Bravo, You will be automatically unassigned. Contributors/Maintainers can claim this issue to continue. To reclaim and continue work, reassign the ticket to yourself.