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Chinese letter appears instead of English

Open LGEHelena opened this issue 1 year ago • 3 comments

Preconditions and environment

  • Magento version: Magento ver. 2.3.7-p4
  • Anything else that would help a developer reproduce the bug image err

Steps to reproduce

  1. Change the menu title from Chinese to English

Expected result

To identify the menu name correctly

Actual result

At the moment, there is Chinese letter showing up instead of English. I am not using automatic page translator on my browser, and I have never changed it from English to Chinese. I guess this is a bug. Therefore, I would appreciate if you could solve this. This hasn't happened before

Additional information

No response

Release note

No response

Triage and priority

  • [ ] Severity: S0 - Affects critical data or functionality and leaves users without workaround.
  • [ ] Severity: S1 - Affects critical data or functionality and forces users to employ a workaround.
  • [X] Severity: S2 - Affects non-critical data or functionality and forces users to employ a workaround.
  • [ ] Severity: S3 - Affects non-critical data or functionality and does not force users to employ a workaround.
  • [ ] Severity: S4 - Affects aesthetics, professional look and feel, “quality” or “usability”.

LGEHelena avatar Feb 26 '24 16:02 LGEHelena

Hi @LGEHelena. Thank you for your report. To speed up processing of this issue, make sure that the issue is reproducible on the vanilla Magento instance following Steps to reproduce. To deploy vanilla Magento instance on our environment, Add a comment to the issue:


Join Magento Community Engineering Slack and ask your questions in #github channel. :warning: According to the Magento Contribution requirements, all issues must go through the Community Contributions Triage process. Community Contributions Triage is a public meeting. :clock10: You can find the schedule on the Magento Community Calendar page. :telephone_receiver: The triage of issues happens in the queue order. If you want to speed up the delivery of your contribution, join the Community Contributions Triage session to discuss the appropriate ticket.

m2-assistant[bot] avatar Feb 26 '24 16:02 m2-assistant[bot]

Hi @engcom-Bravo. Thank you for working on this issue. In order to make sure that issue has enough information and ready for development, please read and check the following instruction: :point_down:

  • [ ] 1. Verify that issue has all the required information. (Preconditions, Steps to reproduce, Expected result, Actual result).
  • [ ] 2. Verify that issue has a meaningful description and provides enough information to reproduce the issue.
  • [ ] 3. Add Area: XXXXX label to the ticket, indicating the functional areas it may be related to.
  • [ ] 4. Verify that the issue is reproducible on 2.4-develop branch
    Details- Add the comment @magento give me 2.4-develop instance to deploy test instance on Magento infrastructure.
    - If the issue is reproducible on 2.4-develop branch, please, add the label Reproduced on 2.4.x.
    - If the issue is not reproducible, add your comment that issue is not reproducible and close the issue and stop verification process here!
  • [ ] 5. Add label Issue: Confirmed once verification is complete.
  • [ ] 6. Make sure that automatic system confirms that report has been added to the backlog.

m2-assistant[bot] avatar Feb 26 '24 16:02 m2-assistant[bot]

Hi @LGEHelena,

Thank you for reporting and collaboration.

Verified the issue on Magento 2.4-develop instance and the issue is not reproducible.We are able to identify the menu name correctly.

Kindly check the issue in Latest Magento 2.4-develop instance and elaborate the steps to reproduce if the issue is still reproducible.

Thanks.

engcom-Bravo avatar Feb 27 '24 09:02 engcom-Bravo

Hi @LGEHelena,

We have noticed that this issue has not been updated since long time.
Hence we assume that this issue is fixed now, so we are closing it. Please feel to raise a fresh ticket or reopen this ticket if you need more assistance on this.

Thanks.

engcom-Bravo avatar Mar 14 '24 05:03 engcom-Bravo