Configurable product shown in category page even if its simple has salable qty = 0

[micheleguerri96]

Preconditions and environment

• Magento 2.4.6 p3

Steps to reproduce

Step 1: run the comand bin/magento indexer:set-mode schedule Step 2: make sure that the Display Out of Stock Products configuration is NO (stores/configuration/catalog/inventory) Step 3: Create new configurable with 1 simple Step 4: update stock value of the simple product with qty 1 Step 5: conclude an order with the simple product previously created without shipping (qty must stay greater than 0 and salable qty = 0) Step 6: make sure the product quantity is 1 and the salable qty is 0 Step 7: run bin/magento cron:run or wait the normal flow of the indexes

Expected result

the configurable product with its simple product previously created with quantity > 0 and salable = 0 is no longer visible on the category page

Actual result

the configurable product with its simple variant with qty >0 and salable qty = 0 is still visible on the category page

Additional information

No response

Release note

No response

Triage and priority

• [ ] Severity: S0 - Affects critical data or functionality and leaves users without workaround.
• [ ] Severity: S1 - Affects critical data or functionality and forces users to employ a workaround.
• [X] Severity: S2 - Affects non-critical data or functionality and forces users to employ a workaround.
• [ ] Severity: S3 - Affects non-critical data or functionality and does not force users to employ a workaround.
• [ ] Severity: S4 - Affects aesthetics, professional look and feel, “quality” or “usability”.

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[engcom-Dash]

Hi @micheleguerri96

Thanks for reporting and collaboration.

Verified the issue on magento 2.4 dev instance but the issue is not reproducible.

We are not seeing the configurable product when the salable qty=0

Steps to reproduce Step 1: run the comand bin/magento indexer:set-mode schedule Step 2: make sure that the Display Out of Stock Products configuration is NO (stores/configuration/catalog/inventory) Step 3: Create new configurable with 1 simple Step 4: update stock value of the simple product with qty 1 Step 5: conclude an order with the simple product previously created without shipping (qty must stay greater than 0 and salable qty = 0) Step 6: make sure the product quantity is 1 and the salable qty is 0 Step 7: run bin/magento cron:run or wait the normal flow of the indexes

Please refer the attached screenshots.

Let us know if we have missed anything.

[micheleguerri96]

Hi,

I tried again with a clean version of Magento 2.4.6 p3 and I encountered the same problem, what I notice from the shared screenshots is that a test was carried out with a simple variant with quantity 0, the problem occurs when the quantity of the variant is greater than 0 while the salable quantity is , I attach screenshots of the test carried out

as you can see from the screenshot, the Hyperion Elements Jacket-55 cm product has a quantity of 10 while a salable quantity is 0, in this case I expect it not to be shown on the page so that the error I am about to report can be avoided the product is shown even in category page

the version used to report the test is a clean version of magento ver. 2.4.6-p3

[engcom-Dash]

@magento give me 2.4-develop instance

[magento-deployment-service[bot]]

Hi @engcom-Dash. Thank you for your request. I'm working on Magento instance for you.

[magento-deployment-service[bot]]

Hi @engcom-Dash, here is your Magento Instance: https://4afae8b66cf9b5864bf5e73df37b7817.instances-prod.magento-community.engineering Admin access: https://4afae8b66cf9b5864bf5e73df37b7817.instances-prod.magento-community.engineering/admin_1d76 Login: a571c0ef Password: 7eba8db990cb

[engcom-Dash]

Hi @micheleguerri96

Thanks for reporting and collaboration.

Verified the issue in magento 2.4 dev instance but the issue is not reproducable.

Please refer the below screenshots.

When quantity is greater than 0 and salable quantity is 0

We are not seeing the product on UI when the salable is 0

[engcom-Dash]

Hi @micheleguerri96

As there is no activity on this issue for a long time, we believe the issue has been resolved, hence closing this issue. Feel free to raise a new issue or reopen this if you need more assistance.

Thank you.