Product custom option of type 'Drop-down' retains values in the database after being changed to type 'Field'

[ksenia-zlotin]

Preconditions and environment

2.4.4-p6

Steps to reproduce

1. Create a product with a dropdown custom option and 1 value, save the product
2. Change the existing custom option type to 'Field' and save the product
3. View the database - old values are retained

Expected result

There is no reason to retain the option's values after saving

Actual result

Values are retained and if the custom option is never used as a dropdown again- are just cluttering the database

Additional information

No response

Release note

No response

Triage and priority

• [ ] Severity: S0 - Affects critical data or functionality and leaves users without workaround.
• [ ] Severity: S1 - Affects critical data or functionality and forces users to employ a workaround.
• [X] Severity: S2 - Affects non-critical data or functionality and forces users to employ a workaround.
• [ ] Severity: S3 - Affects non-critical data or functionality and does not force users to employ a workaround.
• [ ] Severity: S4 - Affects aesthetics, professional look and feel, “quality” or “usability”.

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[engcom-November]

Hello @ksenia-zlotin,

Thank you for the report and collaboration!

Do you mean the options are still present in eav_attribute_option_value table after changing the type of the custom attribute? Can you please let us know where the value is being retained.

Thank you.

[ksenia-zlotin]

When a product custom option (not to be confused with attribute) which used to be a dropdown type with values stored in the table catalog_product_option_type_value gets changed to a field type, the values in the aforementioned table remain.

[NetStorm84]

@magento give me 2.4-develop instance

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Hi @NetStorm84. Thank you for your request. I'm working on Magento instance for you.

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[engcom-November]

Hello @ksenia-zlotin,

Thank you for the quick response!

Verified this issue on 2.4-develop. The product with a customizable Option which was a dropdown with option value 1, when changed to type field, the product retained the old option value.

Please take a look at the screenshot below: Here we have changed the dropdown to type field

But the old option value is still retained

Hence confirming the issue.

Thank you.

[github-jira-sync-bot]

:white_check_mark: Jira issue https://jira.corp.adobe.com/browse/AC-11387 is successfully created for this GitHub issue.

[m2-assistant[bot]]

:white_check_mark: Confirmed by @engcom-November. Thank you for verifying the issue.
Issue Available: @engcom-November, You will be automatically unassigned. Contributors/Maintainers can claim this issue to continue. To reclaim and continue work, reassign the ticket to yourself.

[engcom-Delta]

Hi @ksenia-zlotin ,

Re-verified the issue on Magento 2.4-develop instance and the issue is reproducible. Kindly refer the screenshots.

Steps to reproduce :

1. Create a product with a dropdown custom option and 1 value, save the product
2. Change the existing custom option type to 'Field' and save the product
3. View the database - old values are retained

Hence Reconfirming the issue. Thanks.