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No link to shipping when in payments in checkout in mobile phone view

Open cptX opened this issue 2 years ago • 12 comments

Preconditions and environment

  • Magento version 2.4.5
  • Anything else that would help a developer reproduce the bug Luma theme

Steps to reproduce

Use a mobile phone or mobile view in browser dev tools

  1. Add an item to checkout
  2. Go to checkout
  3. Fill in the shipping data and click next
  4. Being in payment mode there is no way to go back. There is no link to shipping. The checkout titles/links "Shipping" and "Review & Payments" are hidden from the top of the page.

Expected result

The checkout titles/links "Shipping" and "Review & Payments" should always be visible on top of the page to help users know at which step they are and to allow corrections on the shipping when being in payments.

Actual result

The checkout titles/links "Shipping" and "Review & Payments" are hidden from the top of the page. If you rotate your phone or widen the screen in dev tools in browser they show up.

Additional information

No response

Release note

No response

Triage and priority

  • [ ] Severity: S0 - Affects critical data or functionality and leaves users without workaround.
  • [ ] Severity: S1 - Affects critical data or functionality and forces users to employ a workaround.
  • [X] Severity: S2 - Affects non-critical data or functionality and forces users to employ a workaround.
  • [ ] Severity: S3 - Affects non-critical data or functionality and does not force users to employ a workaround.
  • [ ] Severity: S4 - Affects aesthetics, professional look and feel, “quality” or “usability”.

cptX avatar Feb 13 '23 18:02 cptX

Hi @cptX. Thank you for your report. To speed up processing of this issue, make sure that the issue is reproducible on the vanilla Magento instance following Steps to reproduce. To deploy vanilla Magento instance on our environment, Add a comment to the issue:


Join Magento Community Engineering Slack and ask your questions in #github channel. :warning: According to the Magento Contribution requirements, all issues must go through the Community Contributions Triage process. Community Contributions Triage is a public meeting. :clock10: You can find the schedule on the Magento Community Calendar page. :telephone_receiver: The triage of issues happens in the queue order. If you want to speed up the delivery of your contribution, join the Community Contributions Triage session to discuss the appropriate ticket.

m2-assistant[bot] avatar Feb 13 '23 18:02 m2-assistant[bot]

Hi @engcom-Dash. Thank you for working on this issue. In order to make sure that issue has enough information and ready for development, please read and check the following instruction: :point_down:

    1. Verify that issue has all the required information. (Preconditions, Steps to reproduce, Expected result, Actual result).
    1. Verify that issue has a meaningful description and provides enough information to reproduce the issue.
    1. Add Area: XXXXX label to the ticket, indicating the functional areas it may be related to.
    1. Verify that the issue is reproducible on 2.4-develop branch
      Details- Add the comment @magento give me 2.4-develop instance to deploy test instance on Magento infrastructure.
      - If the issue is reproducible on 2.4-develop branch, please, add the label Reproduced on 2.4.x.
      - If the issue is not reproducible, add your comment that issue is not reproducible and close the issue and stop verification process here!

m2-assistant[bot] avatar Feb 13 '23 18:02 m2-assistant[bot]

Verified the issue in 2.4-develop branch. Hence we are confirming the issue.

Preconditions: Magento version 2.4-develop PHP 8.1

Steps To Reproduce: Tested in mobile view in browser Add an item to checkout Go to checkout Fill in the shipping data and click next Being in payment mode there is no way to go back. There is no link to shipping. The checkout titles/links "Shipping" and "Review & Payments" are hidden from the top of the page. Screenshots : Actual Result Screenshot: image Expected Result Screenshot: image Actual result The checkout titles/links "Shipping" and "Review & Payments" are hidden from the top of the page.

Expected result The checkout titles/links "Shipping" and "Review & Payments" should always be visible on top of the page to help users know at which step they are and to allow corrections on the shipping when being in payments.

Thanks.

engcom-Dash avatar Feb 15 '23 12:02 engcom-Dash

:white_check_mark: Jira issue https://jira.corp.adobe.com/browse/AC-7962 is successfully created for this GitHub issue.

github-jira-sync-bot avatar Feb 15 '23 12:02 github-jira-sync-bot

:white_check_mark: Confirmed by @engcom-Dash. Thank you for verifying the issue.
Issue Available: @engcom-Dash, You will be automatically unassigned. Contributors/Maintainers can claim this issue to continue. To reclaim and continue work, reassign the ticket to yourself.

m2-assistant[bot] avatar Feb 15 '23 12:02 m2-assistant[bot]

@magento I am working on this issue.

nidhigupta13-ey avatar Mar 03 '23 05:03 nidhigupta13-ey

For your information, "Shipping" and "Review & Payments" are correctly visible in blank theme. Only in Luma are gone... Also, if you please find a solution can you please suggest a way to apply this in 2.4.6? I'm planning to update as soon the 2.4.6 get's published and I'm building a theme based on Luma so I need this to function properly...

cptX avatar Mar 04 '23 06:03 cptX

@cptX sure I will let you know.

nidhigupta13-ey avatar Mar 06 '23 08:03 nidhigupta13-ey

@magento I am working on this

nidhigupta13-ey avatar Mar 07 '23 05:03 nidhigupta13-ey

Hi, this commit will be included in 2.4.6? Can you please guide us how to solve it even temporarily?

cptX avatar Mar 08 '23 16:03 cptX

@cptX the fix will be available in 2.4 develop branch which is upcoming release. You can take the file from this PR and replace it in your instance (2.4.6).

nidhigupta13-ey avatar Mar 09 '23 06:03 nidhigupta13-ey

As far as I understand this issue was not resolved in the stable release 2.4.7! The progress stopped a year ago without any reason. Isn't having progress bar in the checkout top priority? Isn't important? Please continue working on this in order to merge it in a final release!

cptX avatar Oct 17 '24 02:10 cptX