Order number 000176319 show paid $1152.20, but we didn't receive the payment through Braintree, could you please advise where has the payment gone through? Thank you

[DJOGlobal2022]

Preconditions (*)

Steps to reproduce (*)

Expected result (*)

1. [Screenshots, logs or description]

Actual result (*)

1. [Screenshots, logs or description]

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[engcom-Bravo]

Hi @DJOGlobal2022,

Thanks for reporting and collaboration.

We are happy to assist to you.Kindly provide exact steps to reproduce and also kindly provide screenshots if required.

Thanks.

[DJOGlobal2022]

Good morning

Order number 000176319 showing paid $1152.20, but we didn't receive the payment into our bank account, could you please advise where has the payment gone through. There is no payment method on the payment information. Please see screenshot below, thank you. @.***

@.*** If the payment information as below, we always received the payment into our bank account, thank you. @.*** Regards Jenny

Jenny Meng ACCOUNTS RECEIVABLE ANALYST

P 1300 667 730 E @.@.> or @.@.>

@.***

PO Box 6057, Frenchs Forest DC, NSW 2086 ABN 64 094 431 473

djostore.com.au Creating Better Together(tm)

@.***

From: Venkata Kumar Kuntumalla @.> Sent: Friday, September 23, 2022 9:45 PM To: magento/magento2 @.> Cc: Jenny Meng @.>; Mention @.> Subject: [EXT] Re: [magento/magento2] Order number 000176319 show paid $1152.20, but we didn't receive the payment through Braintree, could you please advise where has the payment gone through? Thank you (Issue #36182)

CAUTION: This email originated outside of Colfax/ESAB/DJO. IF THE SENDER IS A DJOGLOBAL EMAIL AND THIS BANNER IS PRESENT, THEN THE MAIL IS LIKELY PHISHING. Do not click links or open attachments unless you recognize the sender and know the content is safe. NEVER provide or enter your network logon credentials when asked through an external email or website. Please click on the Phish Alert button located on your Outlook toolbar to report Phishing or suspicious emails. Please feel free to forward suspicious messages to @.@.>

Hi @DJOGlobal2022https://nam02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fgithub.com%2FDJOGlobal2022&data=05%7C01%7Cjenny.meng%40enovis.com%7Ce9a55d73c0d84fa4116d08da9d5918f1%7C02b1d92c0247477b9715ace0b8f6395f%7C0%7C0%7C637995303273662812%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=HH%2FIDXqVeTFkg%2B869oXas0vnFrRpiqrV2nfp1Muo4uA%3D&reserved=0,

Thanks for reporting and collaboration.

We are happy to assist to you.Kindly provide exact steps to reproduce and also kindly provide screenshots if required.

Thanks.

Reply to this email directly, view it on GitHubhttps://nam02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fgithub.com%2Fmagento%2Fmagento2%2Fissues%2F36182%23issuecomment-1256108765&data=05%7C01%7Cjenny.meng%40enovis.com%7Ce9a55d73c0d84fa4116d08da9d5918f1%7C02b1d92c0247477b9715ace0b8f6395f%7C0%7C0%7C637995303273662812%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=yJDJDb0Rp0agTaTbYzkX2ZFvdxm%2FxIQmemWpKrqiG1c%3D&reserved=0, or unsubscribehttps://nam02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fgithub.com%2Fnotifications%2Funsubscribe-auth%2FA3HJJGUOWGPRA5NJZTV7XCLV7WJ5DANCNFSM6AAAAAAQTSTLDI&data=05%7C01%7Cjenny.meng%40enovis.com%7Ce9a55d73c0d84fa4116d08da9d5918f1%7C02b1d92c0247477b9715ace0b8f6395f%7C0%7C0%7C637995303273662812%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=I6X%2B3n35B3R9nmiNQqbXPcF5DCqxwo5vImtZelzY4oo%3D&reserved=0. You are receiving this because you were mentioned.Message ID: @.@.>>

Exciting news! DJO is now Enovis. Learn more herehttps://www.djoglobal.com/enovis

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[engcom-Bravo]

Hi @DJOGlobal2022,

Kindly provide preconditions, Steps to reproduce, Actual Result, Expected Result, and also kindly provide screenshots if required. These information will be required to proceed further.

Thanks.

[engcom-Bravo]

Hi @DJOGlobal2022,

We have noticed that this issue has not been updated for a period of 14 Days.
Hence we assume that this issue is fixed now, so we are closing it. Please raise a fresh ticket or reopen this ticket if you need more assistance on this.

Thanks.

[DJOGlobal2022]

Hi

May I please have a phone number to contact you, thank you.

Regards Jenny

Jenny Meng ACCOUNTS RECEIVABLE ANALYST

P 1300 667 730 E @.@.> or @.@.>

@.***

PO Box 6057, Frenchs Forest DC, NSW 2086 ABN 64 094 431 473

djostore.com.au Creating Better Together™

@.***

From: Venkata Kumar Kuntumalla @.> Sent: Tuesday, October 11, 2022 5:11 PM To: magento/magento2 @.> Cc: Jenny Meng @.>; Mention @.> Subject: [EXT] Re: [magento/magento2] Order number 000176319 show paid $1152.20, but we didn't receive the payment through Braintree, could you please advise where has the payment gone through? Thank you (Issue #36182)

CAUTION: This email originated outside of Colfax/ESAB/DJO. IF THE SENDER IS A DJOGLOBAL EMAIL AND THIS BANNER IS PRESENT, THEN THE MAIL IS LIKELY PHISHING. Do not click links or open attachments unless you recognize the sender and know the content is safe. NEVER provide or enter your network logon credentials when asked through an external email or website. Please click on the Phish Alert button located on your Outlook toolbar to report Phishing or suspicious emails. Please feel free to forward suspicious messages to @.@.>

Hi @DJOGlobal2022https://nam02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fgithub.com%2FDJOGlobal2022&data=05%7C01%7Cjenny.meng%40enovis.com%7C23ca4796125a46317a5008daab4f5130%7C02b1d92c0247477b9715ace0b8f6395f%7C0%7C0%7C638010654408120726%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=6NakMs2bSRPqfaSichEEbXBziUQBb%2BzsaGejdXkv1Vk%3D&reserved=0,

We have noticed that this issue has not been updated for a period of 14 Days.
Hence we assume that this issue is fixed now, so we are closing it. Please raise a fresh ticket or reopen this ticket if you need more assistance on this.

Thanks.

— Reply to this email directly, view it on GitHubhttps://nam02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fgithub.com%2Fmagento%2Fmagento2%2Fissues%2F36182%23issuecomment-1274133625&data=05%7C01%7Cjenny.meng%40enovis.com%7C23ca4796125a46317a5008daab4f5130%7C02b1d92c0247477b9715ace0b8f6395f%7C0%7C0%7C638010654408276973%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=l7l3YEQAXV9bWvTExTroe6QToAzTei12pRjXx12PGg0%3D&reserved=0, or unsubscribehttps://nam02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fgithub.com%2Fnotifications%2Funsubscribe-auth%2FA3HJJGQ7YTBK7X4WXMBIHPLWCUAF3ANCNFSM6AAAAAAQTSTLDI&data=05%7C01%7Cjenny.meng%40enovis.com%7C23ca4796125a46317a5008daab4f5130%7C02b1d92c0247477b9715ace0b8f6395f%7C0%7C0%7C638010654408276973%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=oK63BTMg79i%2B7AsdzJBut2mzqzRmsbvUV5COEHPCozc%3D&reserved=0. You are receiving this because you were mentioned.Message ID: @.@.>>

Exciting news! DJO is now Enovis. Learn more herehttps://www.djoglobal.com/enovis

Confidentiality Notice: This message, together with any attachments, is intended only for the use of the individual or entity to which it is addressed and may contain confidential or privileged information. If you think you have received this message in error, please advise the sender and then delete this message and any attachments immediately.