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Configurable stock status is not correct when using custom stock (MSI)

Open dekiakbar opened this issue 2 years ago • 8 comments

Preconditions and environment

  • Magento version : 2.4-develop with enterprise edition modules enabled, Magento 2.4.4 (CE), Magento 2.4.4 (EE)
  • PHP8.1
  • mariadb: 10.4
  • elasticsearch: 7.11
  • nginx: 1.19

Steps to reproduce

  • crate new source in admin > store > sources, i.e : source A
  • create new stock in admin > store > stock, i.e : custom stock
  • assign source A to Custom stock, and also assign custom stock to main website
  • create new configurable product, i.e : test product
    • add simple product to the configurable product in configuration tab
    • assign simple product to source A
    • fill quantity, i.e : 1
  • and save new created configurable product. (in this step the configurable product stock = In Stock)
  • now change the simple product :
    • Source Item Status : from In Stock to Out Of Stock
    • Qty : from 1 to 0
    • save simple product
  • check configurable product (the stock status is still In Stock, it must be Out Of Stock)

Expected result

  • The configurable product stock status must be In Stock when the child product Is In Stock and has Qty
  • The configurable product stock status must be Out Of Stock when the child product is Out Of Stock
  • in short, the configurable product status must be updated when a child's product status is changed.

Actual result

  • The configurable product stock status is Instock even if the child product Is Out of stock
  • in short, the configurable product status is not updated when the child product is updated.

Additional information

  • Screen share: https://www.quicki.com/to/dekiv07t3/ae3b216d-ecbf-42a3-9b15-bfed59660746

Release note

No response

Triage and priority

  • [ ] Severity: S0 - Affects critical data or functionality and leaves users without workaround.
  • [X] Severity: S1 - Affects critical data or functionality and forces users to employ a workaround.
  • [ ] Severity: S2 - Affects non-critical data or functionality and forces users to employ a workaround.
  • [ ] Severity: S3 - Affects non-critical data or functionality and does not force users to employ a workaround.
  • [ ] Severity: S4 - Affects aesthetics, professional look and feel, “quality” or “usability”.

dekiakbar avatar Sep 17 '22 18:09 dekiakbar

Hi @dekiakbar. Thank you for your report. To speed up processing of this issue, make sure that you provided the following information:

  • Summary of the issue
  • Information on your environment
  • Steps to reproduce
  • Expected and actual results

Make sure that the issue is reproducible on the vanilla Magento instance following Steps to reproduce. To deploy vanilla Magento instance on our environment, Add a comment to the issue:

@magento give me 2.4-develop instance - upcoming 2.4.x release

For more details, review the Magento Contributor Assistant documentation.

Add a comment to assign the issue: @magento I am working on this

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m2-assistant[bot] avatar Sep 17 '22 18:09 m2-assistant[bot]

Hi @engcom-November. Thank you for working on this issue. In order to make sure that issue has enough information and ready for development, please read and check the following instruction: :point_down:

  • [ ] 1. Verify that issue has all the required information. (Preconditions, Steps to reproduce, Expected result, Actual result).

    DetailsIf the issue has a valid description, the label Issue: Format is valid will be added to the issue automatically. Please, edit issue description if needed, until label Issue: Format is valid appears.

  • [ ] 2. Verify that issue has a meaningful description and provides enough information to reproduce the issue. If the report is valid, add Issue: Clear Description label to the issue by yourself.

  • [ ] 3. Add Component: XXXXX label(s) to the ticket, indicating the components it may be related to.

  • [ ] 4. Verify that the issue is reproducible on 2.4-develop branch

    Details- Add the comment @magento give me 2.4-develop instance to deploy test instance on Magento infrastructure.
    - If the issue is reproducible on 2.4-develop branch, please, add the label Reproduced on 2.4.x.
    - If the issue is not reproducible, add your comment that issue is not reproducible and close the issue and stop verification process here!

  • [ ] 5. Add label Issue: Confirmed once verification is complete.

  • [ ] 6. Make sure that automatic system confirms that report has been added to the backlog.

m2-assistant[bot] avatar Sep 21 '22 04:09 m2-assistant[bot]

@magento give me 2.4-develop instance with edition ee

engcom-November avatar Sep 23 '22 13:09 engcom-November

Hi @engcom-November. Thank you for your request. I'm working on Magento instance for you.

Hi @engcom-November, here is your Magento Instance: https://4219886f2168b8e4dffee0cceab4b2c1.instances.magento-community.engineering Admin access: https://4219886f2168b8e4dffee0cceab4b2c1.instances.magento-community.engineering/admin_1c46 Login: 5308e12b Password: 45c8ee6ccd32

Hi @dekiakbar , Verified the issue on Magento 2.4-develop with Enterprise version and is reproducible. Hence confirming the issue. Note: This issue is not reproducible on Magento 2.4-develop instance alone.

engcom-November avatar Sep 23 '22 14:09 engcom-November

:white_check_mark: Jira issue https://jira.corp.adobe.com/browse/AC-6746 is successfully created for this GitHub issue.

github-jira-sync-bot avatar Sep 23 '22 15:09 github-jira-sync-bot

:white_check_mark: Confirmed by @engcom-November. Thank you for verifying the issue.
Issue Available: @engcom-November, You will be automatically unassigned. Contributors/Maintainers can claim this issue to continue. To reclaim and continue work, reassign the ticket to yourself.

m2-assistant[bot] avatar Sep 23 '22 15:09 m2-assistant[bot]

@magento give me 2.4-develop instance with edition ee

heerdt avatar May 04 '23 15:05 heerdt

Hi @heerdt. Thank you for your request. I'm working on Magento instance for you.

Hi @heerdt, unfortunately there is no ability to deploy Magento instance at the moment. Please try again later.

@magento I am working on this

Kannakiraj123 avatar Jul 13 '23 10:07 Kannakiraj123

I'm also having this issue. Any news on this one? It seems this ticket is open for quite long time?

LucasVollebergh avatar Mar 01 '24 12:03 LucasVollebergh