Backend Product Edit : Content > Description by Page Builder not change after edit

[Yuwei9291]

Preconditions and environment

• Magento 2.4.4, Magento 2.4.5

Steps to reproduce

1. Create a new product, edit contect > description by page builder
2. Add a row, Drag Element > Text to the row, Enter a few lines of text using TinyMCE instead of html codes
3. Save the product, open the link in frontend.
4. Edit what you created in step 2 by TinyMCE, remove the 1st paragraph.
5. Click right top button and save the product.

Expected result

You will see updated description ( 1st paragraph removed)

Actual result

Nothing changed as the code didn't changed in step 4. TinyMCE view after edit :

Click on the gear button. I found that the code was not changed.

GIF : https://im4.ezgif.com/tmp/ezgif-4-77f5331d3e.gif

Additional information

No response

Release note

No response

Triage and priority

• [ ] Severity: S0 - Affects critical data or functionality and leaves users without workaround.
• [ ] Severity: S1 - Affects critical data or functionality and forces users to employ a workaround.
• [ ] Severity: S2 - Affects non-critical data or functionality and forces users to employ a workaround.
• [X] Severity: S3 - Affects non-critical data or functionality and does not force users to employ a workaround.
• [ ] Severity: S4 - Affects aesthetics, professional look and feel, “quality” or “usability”.

[m2-assistant[bot]]

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[m2-assistant[bot]]

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[engcom-Delta]

Hi @Yuwei9291 , We have tried to reproduce this issue in magento 2.4.5 Steps are followed to reproduce. 1.Created a product and open the Edit with PageBuilder.

2.Added row, dragged text and added the few paragragh.

3.Saved the product and saw the product in storefront.

4.We have removed the initial few lines.

5. we chceked in both frontend and backend the initial lines are removed backend frontend after click on gear button we are getting like below, can please suggest where we can find code.

https://user-images.githubusercontent.com/51681379/191737879-44ea28fe-6d12-419a-9a82-b6d69fecf1d2.mp4

[engcom-Delta]

Hi @Yuwei9291

We have noticed that, this issue has not been updated for a period of 14 Days. Hence we assume that this issue is fixed now, so we are closing it. Please raise a fresh ticket or reopen this ticket if you need more assistance on this.

Thanks.