Creditmemos: The store that was requested wasn't found. Verify the store and try again.

[jdereus87]

Preconditions (*)

1. Magento 2.4.3

Steps to reproduce (*)

1. Change website name + storename to something that has a number. Example: '2 Unlimited'
2. Refund an order
3. Tab: Credit Memos now gives an error The store that was requested wasn't found. Verify the store and try again. Exception in /data/web/magento2/vendor/magento/module-store/Model/StoreRepository.php:75
4. Menu -> Sales -> Credit Memos gives an identical error

Expected result (*)

1. Credit memo grid Shows

Actual result (*)

1. Credit Memo Grid gives an error.

Workaround: Remove the numbers from the store name and website name

Tested it on an existing 2.4.3 installation + a fresh 2.4.3. installation. I have processed this through xdebug.

1. It recursively loops trough components starting in: vendor/magento/framework/View/Element/UiComponent/Context.php:255, changing values by pass by reference.
2. Eventually it will get to the store_id component. It will run the store ID parameter through the following function: vendor/magento/module-store/Ui/Component/Listing/Column/Store.php:93 -> PrepareItem().
3. Since the functions are all passed by reference, the data changes. The store_id value changes from a simple integer to the following: "2unlimited.nl
      2unlimited
         unlimited
   " Note: the string contains nbsp and br tags
4. Eventually it loops to the 'subtotal' component: vendor/magento/module-sales/Ui/Component/Listing/Column/Price.php The store_id value that was changed is being used there. Function: prepareDataSource();

$storeId = isset($item['store_id']) && (int)$item['store_id'] !== 0 ? $item['store_id'] : $this->context->getFilterParam('store_id', Store::DEFAULT_STORE_ID); $store = $this->storeManager->getStore( $storeId ); Normally it gives a true & false value on the check, which causes the store_id to be set back to 0. However because there is a number in the storename (see string above), the (int) cast sets the int to 2. It now gives a true & true, and the store_id stays the strange string. 5. In the storerepository it eventually gets to the get() function, where it fails and gives the error. vendor/magento/module-store/Model/StoreRepository.php: line 63, error on line 75.

Additional Info (*)

Note:

1. There is no issue when Website name is given as "Unlimitted 2" (Issue raises)
2. In 2.4-develop we can't even refund! If we try to navigate to the Credit Memo, we get the error in page loading itself.

---

Please provide Severity assessment for the Issue as Reporter. This information will help during Confirmation and Issue triage processes.

• [ X] Severity: S1 - Affects critical data or functionality and forces users to employ a workaround.

[m2-assistant[bot]]

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[jdereus87]

@magento give me 2.4-develop instance

[magento-deployment-service[bot]]

Hi @jdereus87. Thank you for your request. I'm working on Magento instance for you.

[magento-deployment-service[bot]]

Hi @jdereus87, here is your Magento Instance: https://d49b2d3a0f4ea2fcb02ea39e7b5361f9-2-4-develop.instances.magento-community.engineering Admin access: https://d49b2d3a0f4ea2fcb02ea39e7b5361f9-2-4-develop.instances.magento-community.engineering/admin_db9d Login: eac3ff48 Password: c1c1b0d64620

[jdereus87]

Bug reproduced in dev instance.

Placing a 2 on both the store name + store website directly breaks the sales -> credit memos grid with error: The store that was requested wasn't found. Verify the store and try again.

[pemann]

This happens also when a website/store is deleted, but creditmemos created for it are not deleted. Can be reproducted in M2.4.3+. This is the problematic commit that changed the behaviour of price formatting: https://github.com/magento/magento2/commit/bd329b681eeab9b667f2fcbe4a1aa67d23d4b3e3#diff-b21bcef0c4a13409058d73a22b1458373bf986d2ccce532d5382c96d2fb04ccb

[mrtuvn]

website/stores ids imho should be restrict and avoid delete. But i think core code not able handle that. Instead should expose more helpful error exception in the case we go wrong

The store that was requested wasn't found. Verify the store and try again. => Maybe add some id for able to recheck

[m2-assistant[bot]]

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[engcom-November]

Verified the issue on Magento 2.4-develop branch and the issue is reproducible: Steps performed: Admin - Stores - All Stores - Edit Website - Changed name to "2 Unlimitted" and Save Changed Store name to "2 Unlimitted" and Save View Sales - Credit Memos Issue; "The store that was requested wasn't found. Verify the store and try again." is displayed to the User Note: There is no issue when Website name is given as "Unlimitted 2"

[2021-10-18T12:52:10.958580+00:00] main.CRITICAL: Magento\Framework\Exception\NoSuchEntityException: The store that was requested wasn't found. Verify the store and try again. in /var/www/html/mg24/magento2/app/code/Magento/Store/Model/StoreRepository.php:75
Stack trace:
#0 /var/www/html/mg24/magento2/app/code/Magento/Store/Model/StoreManager.php(171): Magento\Store\Model\StoreRepository->get()
#1 /var/www/html/mg24/magento2/app/code/Magento/Sales/Ui/Component/Listing/Column/Price.php(84): Magento\Store\Model\StoreManager->getStore()
#2 /var/www/html/mg24/magento2/lib/internal/Magento/Framework/View/Element/UiComponent/Context.php(397): Magento\Sales\Ui\Component\Listing\Column\Price->prepareDataSource()
#3 /var/www/html/mg24/magento2/lib/internal/Magento/Framework/View/Element/UiComponent/Context.php(394): Magento\Framework\View\Element\UiComponent\Context->prepareDataSource()
#4 /var/www/html/mg24/magento2/lib/internal/Magento/Framework/View/Element/UiComponent/Context.php(394): Magento\Framework\View\Element\UiComponent\Context->prepareDataSource()
#5 /var/www/html/mg24/magento2/lib/internal/Magento/Framework/View/Element/UiComponent/Context.php(255): Magento\Framework\View\Element\UiComponent\Context->prepareDataSource()
#6 /var/www/html/mg24/magento2/lib/internal/Magento/Framework/View/Layout/Generic.php(75): Magento\Framework\View\Element\UiComponent\Context->getDataSourceData()
#7 /var/www/html/mg24/magento2/lib/internal/Magento/Framework/View/Layout/Generator/Structure.php(46): Magento\Framework\View\Layout\Generic->build()
#8 /var/www/html/mg24/magento2/app/code/Magento/Ui/TemplateEngine/Xhtml/Result.php(102): Magento\Framework\View\Layout\Generator\Structure->generate()
#9 /var/www/html/mg24/magento2/app/code/Magento/Ui/TemplateEngine/Xhtml/Result.php(124): Magento\Ui\TemplateEngine\Xhtml\Result->appendLayoutConfiguration()
#10 /var/www/html/mg24/magento2/app/code/Magento/Ui/Component/Wrapper/UiComponent.php(73): Magento\Ui\TemplateEngine\Xhtml\Result->__toString()
#11 /var/www/html/mg24/magento2/lib/internal/Magento/Framework/View/Element/AbstractBlock.php(1114): Magento\Ui\Component\Wrapper\UiComponent->_toHtml()
#12 /var/www/html/mg24/magento2/lib/internal/Magento/Framework/View/Element/AbstractBlock.php(1118): Magento\Framework\View\Element\AbstractBlock->Magento\Framework\View\Element\{closure}()
#13 /var/www/html/mg24/magento2/lib/internal/Magento/Framework/View/Element/AbstractBlock.php(678): Magento\Framework\View\Element\AbstractBlock->_loadCache()
#14 /var/www/html/mg24/magento2/lib/internal/Magento/Framework/View/Layout.php(591): Magento\Framework\View\Element\AbstractBlock->toHtml()
#15 /var/www/html/mg24/magento2/lib/internal/Magento/Framework/View/Layout.php(553): Magento\Framework\View\Layout->_renderUiComponent()
#16 /var/www/html/mg24/magento2/lib/internal/Magento/Framework/View/Layout.php(510): Magento\Framework\View\Layout->renderNonCachedElement()
#17 /var/www/html/mg24/magento2/lib/internal/Magento/Framework/View/Layout.php(606): Magento\Framework\View\Layout->renderElement()
#18 /var/www/html/mg24/magento2/lib/internal/Magento/Framework/View/Layout.php(557): Magento\Framework\View\Layout->_renderContainer()
#19 /var/www/html/mg24/magento2/lib/internal/Magento/Framework/View/Layout.php(510): Magento\Framework\View\Layout->renderNonCachedElement()
#20 /var/www/html/mg24/magento2/lib/internal/Magento/Framework/View/Layout.php(606): Magento\Framework\View\Layout->renderElement()
#21 /var/www/html/mg24/magento2/lib/internal/Magento/Framework/View/Layout.php(557): Magento\Framework\View\Layout->_renderContainer()
#22 /var/www/html/mg24/magento2/lib/internal/Magento/Framework/View/Layout.php(510): Magento\Framework\View\Layout->renderNonCachedElement()
#23 /var/www/html/mg24/magento2/lib/internal/Magento/Framework/View/Layout.php(606): Magento\Framework\View\Layout->renderElement()
#24 /var/www/html/mg24/magento2/lib/internal/Magento/Framework/View/Layout.php(557): Magento\Framework\View\Layout->_renderContainer()
#25 /var/www/html/mg24/magento2/lib/internal/Magento/Framework/View/Layout.php(510): Magento\Framework\View\Layout->renderNonCachedElement()
#26 /var/www/html/mg24/magento2/lib/internal/Magento/Framework/View/Layout.php(606): Magento\Framework\View\Layout->renderElement()
#27 /var/www/html/mg24/magento2/lib/internal/Magento/Framework/View/Layout.php(557): Magento\Framework\View\Layout->_renderContainer()
#28 /var/www/html/mg24/magento2/lib/internal/Magento/Framework/View/Layout.php(510): Magento\Framework\View\Layout->renderNonCachedElement()
#29 /var/www/html/mg24/magento2/lib/internal/Magento/Framework/View/Layout.php(606): Magento\Framework\View\Layout->renderElement()
#30 /var/www/html/mg24/magento2/lib/internal/Magento/Framework/View/Layout.php(557): Magento\Framework\View\Layout->_renderContainer()
#31 /var/www/html/mg24/magento2/lib/internal/Magento/Framework/View/Layout.php(510): Magento\Framework\View\Layout->renderNonCachedElement()
#32 /var/www/html/mg24/magento2/lib/internal/Magento/Framework/View/Layout.php(606): Magento\Framework\View\Layout->renderElement()
#33 /var/www/html/mg24/magento2/lib/internal/Magento/Framework/View/Layout.php(557): Magento\Framework\View\Layout->_renderContainer()
#34 /var/www/html/mg24/magento2/lib/internal/Magento/Framework/View/Layout.php(510): Magento\Framework\View\Layout->renderNonCachedElement()
#35 /var/www/html/mg24/magento2/lib/internal/Magento/Framework/View/Layout.php(606): Magento\Framework\View\Layout->renderElement()
#36 /var/www/html/mg24/magento2/lib/internal/Magento/Framework/View/Layout.php(557): Magento\Framework\View\Layout->_renderContainer()
#37 /var/www/html/mg24/magento2/lib/internal/Magento/Framework/View/Layout.php(510): Magento\Framework\View\Layout->renderNonCachedElement()
#38 /var/www/html/mg24/magento2/lib/internal/Magento/Framework/View/Layout.php(606): Magento\Framework\View\Layout->renderElement()
#39 /var/www/html/mg24/magento2/lib/internal/Magento/Framework/View/Layout.php(557): Magento\Framework\View\Layout->_renderContainer()
#40 /var/www/html/mg24/magento2/lib/internal/Magento/Framework/View/Layout.php(510): Magento\Framework\View\Layout->renderNonCachedElement()
#41 /var/www/html/mg24/magento2/lib/internal/Magento/Framework/View/Layout.php(975): Magento\Framework\View\Layout->renderElement()
#42 /var/www/html/mg24/magento2/generated/code/Magento/Framework/View/Layout/Interceptor.php(41): Magento\Framework\View\Layout->getOutput()
#43 /var/www/html/mg24/magento2/lib/internal/Magento/Framework/View/Result/Page.php(260): Magento\Framework\View\Layout\Interceptor->getOutput()
#44 /var/www/html/mg24/magento2/lib/internal/Magento/Framework/View/Result/Layout.php(171): Magento\Framework\View\Result\Page->render()
#45 /var/www/html/mg24/magento2/generated/code/Magento/Backend/Model/View/Result/Page/Interceptor.php(23): Magento\Framework\View\Result\Layout->renderResult()
#46 /var/www/html/mg24/magento2/lib/internal/Magento/Framework/App/Http.php(120): Magento\Backend\Model\View\Result\Page\Interceptor->renderResult()
#47 /var/www/html/mg24/magento2/lib/internal/Magento/Framework/App/Bootstrap.php(264): Magento\Framework\App\Http->launch()
#48 /var/www/html/mg24/magento2/pub/index.php(30): Magento\Framework\App\Bootstrap->run()
#49 {main} [] []

[github-jira-sync-bot]

:white_check_mark: Jira issue https://jira.corp.magento.com/browse/AC-1508 is successfully created for this GitHub issue.

[m2-assistant[bot]]

:white_check_mark: Confirmed by @engcom-November. Thank you for verifying the issue.
Issue Available: @engcom-November, You will be automatically unassigned. Contributors/Maintainers can claim this issue to continue. To reclaim and continue work, reassign the ticket to yourself.

[j-stam]

Ran into the same problem yesterday. We also have digits in our website name and group name.

The problem originates from Magento/Sales/Ui/Component/Listing/Column/Price.php Line 81.

$storeId = isset($item['store_id']) && (int)$item['store_id'] !== 0 ? $item['store_id'] :
    $this->context->getFilterParam('store_id', Store::DEFAULT_STORE_ID);

adding a numeric check fixes the issue.

$storeId = isset($item['store_id']) && is_numeric($item['store_id']) && (int)$item['store_id'] !== 0
    ? $item['store_id']
    : $this->context->getFilterParam('store_id', Store::DEFAULT_STORE_ID);

I'm not sure why the data source provides the store name as the store id (probably something to do with displaying data in the grid) but because this store name string is typecasted to an integer, the digits remain and the getStore function tries to load the store with this string instead of the fallback (default store).

commit: https://github.com/magento/magento2/pull/34716/commits/5b1b00d33f6cbb8d036fd3a7b367361e303c355c

[nazarklovanych]

@magento I am working on this

[nazarklovanych]

this is already fixed in 2.4.4 @jdereus87 we can close.

[eBusinessAtlantique]

Where can we get the fix for M2.4.3 ? Thanks.

[seungwooc-23]

Hi @jdereus87 and @nazarklovanych , we are on 2.4.4 and still experiencing this problem on the creditmemo page.

[eBusinessAtlantique]

When a store is deleted the credit memo grid is sending an error and do not displays. Solution : Remove these lines in this file : \vendor\magento\module-store\Model\StoreRepository.php around line 112

    if ($store->getId() === null) {
        throw new NoSuchEntityException(
            __("The store that was requested wasn't found. Verify the store and try again.")
        );
    }

[simonmaass]

I can confirm this issue in magento 2.4.6-p3.... i get this error when i sort the credit memo grid for the column "Credit Memo"...

error in response in console:

{
    "error": "The store that was requested wasn't found. Verify the store and try again.",
    "errorcode": "0"
}

[roman204]

Still got this issue on 2.4.5-p6

[roman204]

maybe someone can use it...

Index: vendor/magento/module-sales/Ui/Component/Listing/Column/Price.php
IDEA additional info:
Subsystem: com.intellij.openapi.diff.impl.patch.CharsetEP
<+>UTF-8
===================================================================
diff --git a/vendor/magento/module-sales/Ui/Component/Listing/Column/Price.php b/vendor/magento/module-sales/Ui/Component/Listing/Column/Price.php
--- a/vendor/magento/module-sales/Ui/Component/Listing/Column/Price.php
+++ b/vendor/magento/module-sales/Ui/Component/Listing/Column/Price.php	(date 1719395045132)
@@ -8,6 +8,7 @@
 namespace Magento\Sales\Ui\Component\Listing\Column;

 use Magento\Framework\App\ObjectManager;
+use Magento\Framework\Exception\NoSuchEntityException;
 use Magento\Framework\View\Element\UiComponent\ContextInterface;
 use Magento\Framework\View\Element\UiComponentFactory;
 use Magento\Store\Model\Store;
@@ -82,7 +83,11 @@
                     $itemStoreId = $item['store_id'] ?? '';
                     $storeId = $itemStoreId && is_numeric($itemStoreId) ? $itemStoreId :
                         $this->context->getFilterParam('store_id', Store::DEFAULT_STORE_ID);
-                    $store = $this->storeManager->getStore($storeId);
+                    try {
+                        $store = $this->storeManager->getStore($storeId);
+                    } catch (NoSuchEntityException $entityException){
+                        $store = $this->storeManager->getStore(Store::DEFAULT_STORE_ID);
+                    }
                     $currencyCode = $store->getBaseCurrency()->getCurrencyCode();
                 }
                 $basePurchaseCurrency = $this->currency->load($currencyCode);