Import custom option by CSV for multi store view

[QKChris]

Preconditions

1. Magento 2.4-develop
2. Multi store view, 2 languages

Steps to reproduce

• Multi store view: default, french

• Create product with custom options

• Fill in store code for translated value for store view(e.g., french), and import it. product_fr.csv.txt

Expected result

1. The options tittle(in CSV is "name" in custom_options) and Value(option_title in custom_options of CSV) should be in different languages as I translated in CSV.

Actual result

1. The options tittle and values are not imported according different values for store view.

[magento-engcom-team]

@QKChris, thank you for your report. We've acknowledged the issue and added to our backlog.

[PieterCappelle]

@dmanners Can you assign import/export label to this one?

[dmanners]

Hey @PieterCappelle I have added the label. I am fairly sure that this is a duplicate of an issue we have in the import/export project (https://github.com/magento-engcom/import-export-improvements). Pieter could you have a look through the issues and link the duplicate and close this issue for me.

Thank you.

[joachimVT]

I'm having the same issue in Magento ver. 2.2.5

[facetimer]

Any news ? Or solution ? I can't put my website in production mode with this kind of issue... My website have 7 langage with many custom option.... A solution will be really appreciate !

[keyurk-emipro]

@magento-engcom-team can you please send me team invitation or assign me this issue?

[facetimer]

@keyuremipro Do you know how to resolve this problem ?

Thank you!!!!

[facetimer]

@keyuremipro Hello ! I am really stuck! I must to import all my custom option for multi store view by csv...

Do you kno how to resolve this kind of issue #13774 ?

Thank you

[parekhreena]

Any update on this ?

[facetimer]

Still here with version 2.3.3...

[m2-assistant[bot]]

Hi @engcom-Delta. Thank you for working on this issue. Looks like this issue is already verified and confirmed. But if you want to validate it one more time, please, go though the following instruction:

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[engcom-Delta]

@facetimer @parekhreena @QKChris thank you for your reports. I am not able to reproduce issue on 2.4-develop

Steps to reproduce:

• Multi store view: default, french, dutch
• Create product with custom options(such as Size)
• Fill in store code for translated value for store view(e.g., french), and import it. #13983issue.csv.txt

Result: :heavy_check_mark: The options tittle and values are successfully imported according different values for each store views.

Please feel free to comment, reopen or create new ticket according to the Issue reporting guidelines if you are still facing this issue on the latest 2.4-develop branch. Thank you for collaboration.

[Sathishkumar8731]

Hi Team,

I have cross checked with Magento 2.4 develop package and noticed the same issue. The title is not changing while importing the csv with store view code.

Also, I noticed the record is not creating under "catalog_product_option_type_title".

Could you please check the problem again and share the feedbacks

product_fr.csv.txt (url)

[magento-deployment-service[bot]]

Thanks for opening this issue!

[engcom-Delta]

Hi @Sathishkumar8731, thanks for update.

[m2-assistant[bot]]

Hi @engcom-Delta. Thank you for working on this issue. In order to make sure that issue has enough information and ready for development, please read and check the following instruction: :point_down:

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[magento-engcom-team]

:white_check_mark: Confirmed by @engcom-Delta Thank you for verifying the issue. Based on the provided information internal tickets MC-31020 were created

Issue Available: @engcom-Delta, You will be automatically unassigned. Contributors/Maintainers can claim this issue to continue. To reclaim and continue work, reassign the ticket to yourself.

[baranada]

I confirm this problem exists on 2.4-develop branch. I started importing the product_fr.csv to second website after changing txt extension to csv, and modifying csv store content to matching my store. Product importing went success. but there were two problems.

1. the product doesn't created any custom options.
2. the product website is not correct. I put second website, but it made in default website.

It looks like importing process only takes base information and ignore others.

[m2-assistant[bot]]

Hi @sdzhepa. Thank you for working on this issue. Looks like this issue is already verified and confirmed. But if you want to validate it one more time, please, go though the following instruction:

• 1. Add/Edit Component: XXXXX label(s) to the ticket, indicating the components it may be related to.
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[m2-assistant[bot]]

Hi @engcom-Delta. Thank you for working on this issue. Looks like this issue is already verified and confirmed. But if you want to validate it one more time, please, go though the following instruction:

• 1. Add/Edit Component: XXXXX label(s) to the ticket, indicating the components it may be related to.
• 2. Verify that the issue is reproducible on 2.4-develop branch
     Details

     - Add the comment @magento give me 2.4-develop instance to deploy test instance on Magento infrastructure.
     - If the issue is reproducible on 2.4-develop branch, please, add the label Reproduced on 2.4.x.
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• 3. If the issue is not relevant or is not reproducible any more, feel free to close it.

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[github-jira-sync-bot]

:white_check_mark: Jira issue https://jira.corp.magento.com/browse/AC-986 is successfully created for this GitHub issue.

[m2-assistant[bot]]

:white_check_mark: Confirmed by @engcom-Charlie. Thank you for verifying the issue.
Issue Available: @engcom-Charlie, You will be automatically unassigned. Contributors/Maintainers can claim this issue to continue. To reclaim and continue work, reassign the ticket to yourself.

[engcom-Delta]

Hi @QKChris ,

Thanks for your reporting and collaboration. We have re-verified the issue in latest 2.4-develop instance and the issue is reproducible. Kindly refer the screenshots.

Steps to reproduce -

1. Create multiple store view
2. Create product with custom options
3. Fill in store code for translated value for store view(e.g., french), and import it. product_Germany.csv
4. Observe Additional Customizable options are created for respective store view

Thanks.

[engcom-Delta]

Hi @QKChris ,

Thanks for your reporting and collaboration. We have re-verified the issue in latest 2.4-develop instance and the issue is reproducible. Kindly refer the screenshots.

Steps to reproduce -

1. Create multiple store view
2. Create product with custom options
3. image
4. Fill in store code for translated value for store view(e.g., french), and import it.

product_fr.csv

5. Observe Additional Customizable options are created for default store too.

Hence, Reconfirming the issue. Thanks.

[github-jira-sync-bot]

:x: Cannot export the issue. This GitHub issue is already linked to Jira issue(s): https://jira.corp.adobe.com/browse/AC-986 ,https://jira.corp.adobe.com/browse/AC-1058