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Payment method is not available. You still can process offline actions erro Magento 2.4.3

Open ajendrapanwar opened this issue 3 years ago • 1 comments

Preconditions

  1. Magento 2.3.5
  2. Magento 2.4.3
  3. Orders those were placed in the Magento 2.3.5 store using Authorized.net

Steps to reproduce

  1. Upgrade Magneto 2.3.5 to Magento 2.4.3
  2. After Upgrade review the orders in the Magento 2 admin panel

Expected result

  1. The orders should display the payment information

Actual result

  1. The payment information block for the orders is displaying the following text: "Payment method is not available. You still can process offline actions".
  2. https://snipboard.io/E6a4T8.jpg

Additional notes

The main problem we are facing is if the store admin needs to manually process those credit cards but can't view them in Magento 2. Authorized.net is removed from magento 2.4.x versions, we are using thrid party module for Authorized.net now.

ajendrapanwar avatar Nov 16 '21 06:11 ajendrapanwar

Hi @ajendrapanwar. Thank you for your report. To speed up processing of this issue, make sure that you provided sufficient information.

Add a comment to assign the issue: @magento I am working on this


m2-assistant[bot] avatar Nov 16 '21 06:11 m2-assistant[bot]