Magenizr_ResetUiBookmarks icon indicating copy to clipboard operation
Magenizr_ResetUiBookmarks copied to clipboard

installed the module manually - no errors. Can't see button

Open ilyaIR opened this issue 4 years ago • 8 comments

I've followed the instruction - no issues during manual install.

Magento v.2.1.8 PHP 7.x

Can't see the Reset UI Bookmark button

ilyaIR avatar Aug 22 '19 10:08 ilyaIR

@ilyaIR Do you still have the problem?

magenizr avatar Apr 22 '21 23:04 magenizr

Please reopen the issue if you have problems with the latest version.

magenizr avatar May 06 '21 08:05 magenizr

I installed with composer and don't see it on the user account page. Magento Commerce 2.4.3, PHP 7.4. Any ideas?

amcguireweb avatar Aug 27 '21 13:08 amcguireweb

@amcguireweb

Weird. I'll have a look tomorrow and let you know.

magenizr avatar Aug 28 '21 11:08 magenizr

@magenizr did you have a chance to take a look at this?

amcguireweb avatar Aug 31 '21 13:08 amcguireweb

@amcguireweb

Seems to work fine on a vanilla 2.4.3 + php 7.4, even with different locale settings ( en_US, en_AU etc. )

[root@magenizr-211 current]# php -v
PHP 7.4.23 (cli) (built: Aug 24 2021 16:33:30) ( NTS )
Copyright (c) The PHP Group
Zend Engine v3.4.0, Copyright (c) Zend Technologies
    with Zend OPcache v7.4.23, Copyright (c), by Zend Technologies
[root@magenizr-211 current]# php bin/magento --version
Magento CLI 2.4.3

Screenshot from 2021-09-05 09-12-10 (1)

I assume you are running Magento on Linux and you did delete generated files before the deployment?

rm -rf ./var/cache/* generated/* ./var/session/*
rm -rf ./var/generation/*
rm -rf ./pub/static/*

Is there any error logged in ./var/log/* when you hit the My Account page? Maybe ( for some reason ) the template view/adminhtml/templates/system/account/resetuibookmarks.phtml can be loaded. Did you set the correct file permissions for vendor/magenizr/magento2-resetuibookmarks/?

magenizr avatar Sep 04 '21 23:09 magenizr

Actually I'm on Magento Commerce Cloud 2.4.3 + php 7.4. Those generated files are cleared and regenerated during the redeployment of the environment.

There are no errors in var/log/*, and since I am on Magento Cloud, I don't have the ability to change or control file permissions; I would also have to assume they are correct.

Maybe it's not compatible with Magento Commerce (Enterprise)?

amcguireweb avatar Sep 16 '21 18:09 amcguireweb

Hi @amcguireweb

When you have a minute, would you mind checking the following items for us? We would like to officially make it compatible with Magento Commerce Cloud. Happy to transfer you $ for coffee.

  1. Has Magenizr_ResetUiBookmarks been enabled in config.php? I assume yes.
  2. Is Magenizr_ResetUiBookmarks listed in php bin/magento module:status?
  3. Is Magenizr_ResetUiBookmarks listed in select * from setup_module where module = 'Magenizr_ResetUiBookmarks';?
  4. When you look at the backend > My Account section, does it load any assets related to "magenizr" in the network tab? It should at least load a CSS file.

Kind regards, John

magenizr avatar Feb 16 '22 08:02 magenizr

Hi @amcguireweb

I'll go and close the ticket for now. Please try the most recent version, which should work in 2.4.x Commerce Cloud.

magenizr avatar Aug 17 '22 03:08 magenizr