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Auto-Update Does Not Work

Open nbcarey opened this issue 2 years ago • 9 comments

I get this when I launch Hot or check for updates:

8E6A1584-FB11-4D70-8D77-95CC084D0C9A

When I click the Install button, the install bundle is downloaded (nice progress dialog), and I get this:

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If I shut down Hot, download the zip file from Github and manually install it in /Applications, we are good.

nbcarey avatar Nov 02 '21 21:11 nbcarey

This is usually caused by permissions issues.

Most likely your current user does not have access to the Hot app.
Have you installed it from another account?

There's nothing I can really do about it.
I don't want to ask for elevated privileges on such an app.

macmade avatar Nov 02 '21 21:11 macmade

No, installed from my account (I'm the only user on the box) — And I'm admin on the box to boot. But just for fun, I'll try moving it from /Applications to ~/Applications and see what happens.

It's a great little app though. Lets me see how the junky MacAfee anti-virus crud that's forced upon us brings the box to its knees.

nbcarey avatar Nov 02 '21 22:11 nbcarey

Can you tell me output of a ls -al, so I can see the permissions/owner on the app?

macmade avatar Nov 02 '21 22:11 macmade

Sure. I'm the owner (x074), group is admin.

57279A68-9096-45D6-9CB2-BF3C566AA150

nbcarey avatar Nov 02 '21 22:11 nbcarey

And launchd has it running under my credentials: 3CF2F3EB-673C-4404-934C-00A8C18CEE62

nbcarey avatar Nov 02 '21 22:11 nbcarey

So I got the same error and it got fixed when I moved the app to the applications folder. Once its there, run the update and it should work. Probably some macos permissions thing.

Zidane33 avatar Dec 17 '21 20:12 Zidane33

same problem, i moved hot in the application folder, but still can't update.. any fix available?

EDIT: i updated again and it updated perfectly, thanks!

GiacomoPaltrinieri avatar Jan 19 '22 17:01 GiacomoPaltrinieri

I think the updater needs to close the app first and then copy the app, if possible

nlabrad avatar Feb 15 '22 17:02 nlabrad

I am trying to install this on a brand new system. I went to https://imazing.com/downloads and immediately after running it the first time it tells me there is an update available. Why is 1.4.1 linked on the website when 1.6.1 is available? When I try to do the update it fails and says "Cannot move the original application to the trash." Is there a direct link to the latest version?

1920x1200 avatar Mar 13 '22 19:03 1920x1200

I have no issues on multiple devices (macos m1, mac mini m1, macbook pro intel), with fresh and no fresh versions. I think this issue can be closed, because no activity and other bug reports like this.

dimatakoy avatar Feb 06 '23 23:02 dimatakoy