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Improving User Experience for App Upgrade Process

Open mani2care opened this issue 1 year ago • 2 comments

The app upgrade process is currently causing frustration among users due to longer loading times, leading to multiple attempts to open the installer service and unnecessary complaints about macOS not loading. To mitigate this issue and enhance user experience, consider implementing the following measures:

Disable Upgrade Button During Loading: Temporarily disable the upgrade button until the installer service finishes loading to prevent users from initiating multiple upgrade attempts. Delay Nudge Window Popup: Delay the popup of the nudge window until the installer service has fully loaded and the app upgrade process is ready to proceed, minimizing interruptions and confusion for users. By implementing these strategies, we can reduce user complaints and ensure a smoother app upgrade experience on macOS devices.

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mani2care avatar May 10 '24 09:05 mani2care

I think asynchronousSoftwareUpdate should adress that.

_https://github.com/macadmins/nudge/wiki/optionalFeatures#asynchronoussoftwareupdate---type-boolean-default-value-true-required-no

asynchronousSoftwareUpdate - Type: Boolean, Default Value: True, Required: No v1.1.4 and later

When disabled, Nudge will wait for Software Update to finish downloading (if any) updates before showing its UI._

colorenz avatar May 10 '24 09:05 colorenz

Yes after download it may not have any validation

Thanks & Regards,

Manikandan R Contact: +91-9902103878 E-mail: @.***

On Fri, 10 May 2024 at 2:54 PM, colorenz @.***> wrote:

I think asynchronousSoftwareUpdate should adress that.

_ https://github.com/macadmins/nudge/wiki/optionalFeatures#asynchronoussoftwareupdate---type-boolean-default-value-true-required-no

asynchronousSoftwareUpdate - Type: Boolean, Default Value: True, Required: No v1.1.4 and later

When disabled, Nudge will wait for Software Update to finish downloading (if any) updates before showing its UI._

— Reply to this email directly, view it on GitHub https://github.com/macadmins/nudge/issues/571#issuecomment-2104266338, or unsubscribe https://github.com/notifications/unsubscribe-auth/AMUGJUZE56H3F72WJIEMAXLZBSG4JAVCNFSM6AAAAABHQI6FL2VHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDCMBUGI3DMMZTHA . You are receiving this because you authored the thread.Message ID: @.***>

mani2care avatar May 10 '24 10:05 mani2care

This isn't possible as Apple doesn't expose anything for me to understand when an update is "in progress" post download.

If you can figure out some magic I can understand, I'm happy to implement because it's something that bothers me as well.

erikng avatar May 17 '24 16:05 erikng

I just found https://github.com/macadmins/nudge/issues/555#issuecomment-1984353455

erikng avatar May 17 '24 16:05 erikng

see https://github.com/macadmins/nudge/issues/555#issuecomment-2203519982 for information on what I did.

erikng avatar Jul 02 '24 15:07 erikng