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mremoteNG prompts for password and cannot open.

Open mpmanu53 opened this issue 6 years ago • 21 comments

I have saved my connections in mremoteNG after a restart when I tired to open the application its asking for password

Expected Behavior

I am using the version 1.76 and when tired to open the application its asking for password. I tired to open the confCons.xml file and i see its NULL. I tried once renaming this file for one it worked but same issue is repeating again.

image

Context

I am unable to use the Connections I saved in the mremoteng If I reinstall I will loose my connections I tired to Import my connection file by using another MremoteNG but its showing me error.

Your Environment

I wanted to use this SSH the devices and hosts

  • Version used:
  • Operating System and version Windows 10 64 bit

mpmanu53 avatar Dec 19 '19 07:12 mpmanu53

I had the same issue and I have resolved it - I first located current XML files and renamed it '.OLD', then from the XML Backups - (I had several backups created for the day, which I found as odd) however, used the earliest XML Backup file of the day and renamed it removing everything from the end up to the .XML. Then I found and odd directory listed here: 'mRemoteNG.exe_Url_pjpxdehxpaaorqg2thmuhl11a34i3ave' with 2 sub-directories in it that had a 'User.Config' file - I deleted this entirely - Re-launched - It updated - and opened as it should -

SgtRock63 avatar Feb 17 '20 17:02 SgtRock63

@SgtRock63 Thank you, the same issue has been resolved with your solution!

ujnzxw avatar Sep 15 '20 06:09 ujnzxw

I had the same issue and I have resolved it - I first located current XML files and renamed it '.OLD', then from the XML Backups - (I had several backups created for the day, which I found as odd) however, used the earliest XML Backup file of the day and renamed it removing everything from the end up to the .XML. Then I found and odd directory listed here: 'mRemoteNG.exe_Url_pjpxdehxpaaorqg2thmuhl11a34i3ave' with 2 sub-directories in it that had a 'User.Config' file - I deleted this entirely - Re-launched - It updated - and opened as it should -

This solution worked for me as well. Thank you!

ghost avatar Oct 06 '20 16:10 ghost

Worked for me too.

m-a-y-k avatar Dec 09 '20 10:12 m-a-y-k

I have the same issue but solution did not correct the issue. Why did this even happen in the first place?

Kpapadak1 avatar Jun 24 '21 11:06 Kpapadak1

Had the same issue today, @SgtRock63 's solution fixed it. Thanks !

JonasBaessens avatar Feb 02 '22 10:02 JonasBaessens

Fixed it!! Great fix, thank you @SgtRock63

Quilter-AdamHallmark avatar Mar 01 '22 09:03 Quilter-AdamHallmark

I have the same issue but solution did not correct the issue. Why did this even happen in the first place?

This software is junk. Has happened to me twice now

simon1tan avatar Jul 07 '22 21:07 simon1tan

I have the same issue but solution did not correct the issue. Why did this even happen in the first place?

This might be an issue when the configuration file is not saved correctly, eg. the app crashed or was killed...

And if the solution did not work, I guess you could move away all config files and try to start fresh. Then when it's working you can try to re-import the old xml config file.

simonai1254 avatar Jul 08 '22 08:07 simonai1254

I have the same issue but solution did not correct the issue. Why did this even happen in the first place?

This software is junk. Has happened to me twice now

It is not perfect, However, I did find that it's working very well for our team as this is our go to platform to access all our servers.

SgtRock63 avatar Jul 08 '22 21:07 SgtRock63

worked for me too, thanks!

danieldoyharzabal avatar Sep 25 '22 02:09 danieldoyharzabal

How is this still an issue after almost 3 years?

JosefWaida avatar Nov 22 '22 11:11 JosefWaida

How is this still an issue after almost 3 years?

at least something stable, yep :D

Kvarkas avatar Nov 22 '22 12:11 Kvarkas

I had the same issue and I have resolved it - I first located current XML files and renamed it '.OLD', then from the XML Backups - (I had several backups created for the day, which I found as odd) however, used the earliest XML Backup file of the day and renamed it removing everything from the end up to the .XML. Then I found and odd directory listed here: 'mRemoteNG.exe_Url_pjpxdehxpaaorqg2thmuhl11a34i3ave' with 2 sub-directories in it that had a 'User.Config' file - I deleted this entirely - Re-launched - It updated - and opened as it should -

Ddidn't work for me, still prompting for a password... Version : Stable v1.76.20

sangimed avatar Jan 04 '23 10:01 sangimed

I had the same issue and I have resolved it - I first located current XML files and renamed it '.OLD', then from the XML Backups - (I had several backups created for the day, which I found as odd) however, used the earliest XML Backup file of the day and renamed it removing everything from the end up to the .XML. Then I found and odd directory listed here: 'mRemoteNG.exe_Url_pjpxdehxpaaorqg2thmuhl11a34i3ave' with 2 sub-directories in it that had a 'User.Config' file - I deleted this entirely - Re-launched - It updated - and opened as it should -

Ddidn't work for me, still prompting for a password... Version : Stable v1.76.20

Deleting the confCons.xml file located in C:\Users\<user_name>\AppData\Roaming\mRemoteNG fixed it 😄.

sangimed avatar Jan 05 '23 07:01 sangimed

Deleting the confCons.xml file located in C:\Users\<user_name>\AppData\Roaming\mRemoteNG fixed it 😄.

This was the key for me as well. Somehow both my user and con files got mangled. Deleting the user.config and restoring one of the confCon backups got me rolling again.

I imagine if you don't have a backup, deleting the confCons.xml will free you up but you'll not have the connections restored.

JGCreator avatar Jun 09 '23 16:06 JGCreator

For security requirement we do not provide functionality to recover password, if its lost - its lost :)

Kvarkas avatar Jun 09 '23 16:06 Kvarkas

Just had the same problem. I checked my most recent connections (confCons.xml) file and saw that there was nothing in it. I don't know what happened but I assume it got corrupted. I deleted the confCons.xml file and renamed one of the older backups to confCons.xml. That fixed the issue for me and I didn't lose my connections.

For me the confCons.xml file is located in AppData/Roaming/mRemoteNG

neggly avatar Sep 13 '23 13:09 neggly