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[BUG] The window closes immediately after opening Windows 11.

Open DanilaZaviktorin opened this issue 1 year ago • 7 comments

The application window closes immediately closes after I open the application itself, I already installed WebView2. I have a Windows 11 operating system, I do not know how to solve the problem.

DanilaZaviktorin avatar Jan 05 '25 19:01 DanilaZaviktorin

It also happens on my windows 10

laggged avatar Jan 05 '25 20:01 laggged

The developer may need to create a web version of this app on the site but it will probably be difficult to implement.

DanilaZaviktorin avatar Jan 06 '25 09:01 DanilaZaviktorin

Hi there, thanks for the feedback. I assume you are using the latest version of Arnis (v2.1.2)? I'll add a log file in the next Arnis release, this will help us figure out the reason.

louis-e avatar Jan 06 '25 12:01 louis-e

(Windows 11) I installed a new version of the app, but it still doesn't work. I do not know, it seems to me that this is not even a crash, but some kind of system bug. At the moment I live in Russia, maybe because of geolocation does not work.

DanilaZaviktorin avatar Jan 11 '25 15:01 DanilaZaviktorin

Please share your logs (in C:\Users\<USER>\AppData\Local\com.louisdev.arnis\logs\arnis.log)

hb0nd avatar Jan 13 '25 01:01 hb0nd

When I tried to open the Arnis program, no files were installed on the C drive because the program kept crashing and wouldn’t open at all.

DanilaZaviktorin avatar Jan 13 '25 10:01 DanilaZaviktorin

@DanilaZaviktorin Have you actually checked the %LOCALAPPDATA directory in Explorer? If the program crashes before creating a log, then something's definitely wrong here

You can try running Arnis in a debugger like x64dbg (https://github.com/x64dbg/x64dbg) to see if you get an exception (but I'm not sure if you're too tech-savvy to use it)

TheComputerGuy96 avatar Jan 14 '25 20:01 TheComputerGuy96