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Published 20 hours ago • verified publisher icon lostindark

Driver store explorer incorrectly chooses newest ntprint driver when selecting old drivers

Open Bamajon1974 opened this issue 2 years ago • 10 comments

Driver Store Explorer version 11.92.0

When Selecting Old Drivers(s): Driver Store Explorer incorrectly chooses latest version of ntprint.inf (v906) as opposed to older version of driver (v1806). Please see attached screenshot. Can this issue be fixed please?

Thanks! driver

Bamajon1974 avatar Jan 28 '23 17:01 Bamajon1974

How do you determine which one is newer? They both have the same date, and 1806 has a higher version number.

lostindark avatar Mar 08 '23 07:03 lostindark

In the Printers section, there are two ntprint.inf files. One is v10.0.19041.906 and the other is 10.0.19041.1806. Both have the same date. Select Old Drivers button selects the newer file but neither can be forcefully deleted. Perhaps both are needed by the OS?

I am running Win10 Education, v22H2.

Thanks!

Bamajon1974 avatar Mar 11 '23 18:03 Bamajon1974

10.0.19041.906 is the older version.

MELERIX avatar Mar 14 '23 19:03 MELERIX

Ahh so maybe if the version number is written as 10.0.19041.0906 now it looks older than 10.0.19041.1806. At any rate, the DSE still won't let me delete the older version When checking "force deletion" and clicking "Delete Driver(s)", I get an error message "Error removing ntprint.inf (oem22.inf) from driver store. Perhaps both versions are needed by my printer? Dell C2660dn Color Laser PCL6.

Bamajon1974 avatar Mar 30 '23 00:03 Bamajon1974

Ahh so maybe if the version number is written as 10.0.19041.0906 now it looks older than 10.0.19041.1806. At any rate, the DSE still won't let me delete the older version When checking "force deletion" and clicking "Delete Driver(s)", I get an error message "Error removing ntprint.inf (oem22.inf) from driver store. Perhaps both versions are needed by my printer? Dell C2660dn Color Laser PCL6.

try in Windows safe mode.

MELERIX avatar Mar 30 '23 00:03 MELERIX

Still won't remove when booting into safe mode. I did check and that ntprint.inf file in C:\Windows\System32\DriverStore\FileRepository\ntprint.inf_x86_c62e9f8067f98247 directory has SYSTEM owner and standard admin privileges won't remove. I am wondering if I should just leave this file alone and just keep the older file?

Bamajon1974 avatar Apr 01 '23 17:04 Bamajon1974

Select old drivers got 6 ntprint.inf files with different versions. None could be deleted; even with forced delete. But Windows utility could remove these drivers with a command like this (maybe the /force option was unnecessary here): pnputil /delete-driver oemXX.inf /force

irwir avatar Dec 12 '23 16:12 irwir

Hello, even with "Force delete" it does not delete and an error message appears. grafik Message: grafik Can I do something about this?

171252 avatar May 20 '24 15:05 171252

I tried running Driver Store Explorer with System and TrustedInstaller privileges and the old version of ntprint.inf still would not force delete.

Bamajon1974 avatar Jun 21 '24 12:06 Bamajon1974