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App cannot reach the Netflix service

Open biosmanager opened this issue 5 years ago • 9 comments

I tried using 4.16.3 on a Samsung Galaxy Tab S2 (T810) with a custom ROM Lineage OS 16.0 (systemless root with Magisk 19.3). Playing any title results in this error message:

"Sorry, we could not reach the Netflix service. Please try again later. If the problem persists, please visit the Netflix website (0013)."

The latest Netflix version from Google Play works fine, although no HD.

biosmanager avatar Sep 18 '19 15:09 biosmanager

I am having the same issue on my Xiaomi redmi note 8 pro. That first time I run it, it works fine, but if I try to view anything after closing the all I get code 0013. Have you found a solution yet?

JRdeLange avatar Oct 16 '19 07:10 JRdeLange

No, I couldn't get any HD-patched version to work on my tablet. I'm currently using the official Netflix app, but the quality leaves something to be desired.

biosmanager avatar Oct 18 '19 14:10 biosmanager

I confirm, this patch is not working anymore. Netflix cut the network stream after a few seconds and thrown the 0013 error.

rodricels avatar Dec 28 '19 20:12 rodricels

Same problem here :(. It seems that the error when you download the title is different, maybe is a little easier to solve?

fellipefgs avatar Jan 05 '20 15:01 fellipefgs

I cannot reproduce the issue with my device (Mi Projector 150"). Still working fine for me though. Sorry cannot help you

longseespace avatar Jan 30 '20 09:01 longseespace

Can confirm it doesnt work anymore for me. Few seconds of runtime then 0013 error

Destinyg133 avatar Feb 10 '20 10:02 Destinyg133

Did you try with the first version that received the new layout?

Valeria-h avatar Feb 20 '20 04:02 Valeria-h

Some Problem here!

marcelloinfoweb avatar Jul 19 '20 12:07 marcelloinfoweb

Any progress? I'm getting the same Issue on a huawei phone. The few first seconds that it plays seems to be when the stream is sending just SD video, when it tries to ramp up the error is thrown. Same for downloads.

kugelvlitz avatar Oct 08 '20 20:10 kugelvlitz