Desktop Client Fails to Authenticate with Lobechat DB via Auth0, Showing "Page Encountered a Minor Issue"

[dqsq2e2]

📦 Platform

Self hosting Docker

📦 Deploymenet mode

server db(lobe-chat-database image)

📌 Version

1.87.1

💻 Operating System

Windows

🌐 Browser

Edge

🐛 Bug Description

Issue Title:

Desktop Client Fails to Authenticate with Lobechat DB via Auth0, Showing "Page Encountered a Minor Issue"

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Problem Description:

When attempting to connect to the Lobechat DB version via the desktop client, the following issues occur:

1. The authentication interface (hosted by Auth0) appears correctly when accessing the domain.
   
2. After clicking the authentication button, the error message "Page Encountered a Minor Issue" is displayed.
   
3. The issue is intermittent when accessing the domain via a browser (can sometimes be resolved by refreshing), but the desktop client consistently fails to authenticate.

Network Configuration:

• STUN traversal for NAT.
• Cloudflare for domain redirection.
• Lucky reverse proxy for external network access.

Authentication Service: Auth0.

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Expected Behavior:

The desktop client should successfully authenticate via Auth0 and establish a connection to the Lobechat DB version without encountering the error.

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Steps to Reproduce:

1. Open the Lobechat desktop client.
2. Enter the domain configured for the Lobechat DB version.
3. The Auth0 authentication interface appears.
4. Click the authentication button.
5. Observe the error message: "Page Encountered a Minor Issue".

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Possible Causes:

1. Auth0 Configuration Issues:

   • Misconfigured callback URLs or allowed origins in the Auth0 dashboard.
   • Token validation or session management issues.

2. Network/Proxy Issues:

   • Cloudflare or Lucky reverse proxy might be interfering with the Auth0 redirect flow.
   • STUN traversal might not be handling the WebSocket or HTTPS connections correctly.

3. Desktop Client Limitations:

   • The embedded browser in the desktop client might not handle Auth0's redirects or JavaScript execution properly.

4. Intermittent Browser Success:

   • The browser's ability to refresh and retry suggests a race condition or timing issue in the authentication flow.

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Debugging Steps:

1. Verify Auth0 Configuration:

   • Ensure the callback URLs in Auth0 include all possible domains (e.g., https://yourdomain.com/callback).
   • Check the "Allowed Web Origins" and "Allowed Logout URLs" in Auth0 settings.

2. Inspect Network Traffic:

   • Use browser developer tools (or a tool like Fiddler) to monitor the authentication flow.
   • Look for failed requests or mismatched redirects.

3. Test Without Proxies:

   • Temporarily bypass Cloudflare and Lucky reverse proxy to see if the issue persists.
   • If it works, the problem likely lies in the proxy configuration.

4. Desktop Client Logs:

   • Check the desktop client logs for errors related to authentication or network requests.

5. Auth0 Logs:

   • Review the Auth0 logs for failed authentication attempts or errors.

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Suggested Fixes:

1. Update Auth0 Settings:

   • Add the desktop client's user-agent or IP to Auth0's allowed list if necessary.
   • Ensure the redirect_uri matches exactly what Auth0 expects.

2. Adjust Proxy Settings:

   • Configure Cloudflare to bypass Auth0 URLs (e.g., disable caching or security features for Auth0 domains).
   • Verify Lucky reverse proxy is correctly forwarding headers and not modifying the Auth0 responses.

3. Desktop Client Workaround:

   • If the issue is client-specific, consider using a system browser for authentication (e.g., OAuth2's "external user agent" flow).

4. STUN Configuration:

   • Ensure STUN is not interfering with HTTPS or WebSocket connections required by Auth0.

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Additional Notes:

• The intermittent success in browsers suggests the issue might be timing-related (e.g., token expiration or race conditions).
• If the problem persists, consider contacting Auth0 support with detailed logs for further assistance.

Let me know if you'd like help with any specific step (e.g., checking Auth0 settings or inspecting logs)!

📷 Recurrence Steps

No response

🚦 Expected Behavior

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📝 Additional Information

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