Support for ProFields (Project Fields)

[brunobertechini]

Hi there, I am successfully using this extension for a while.

However, my Jira has some custom Project Fields (ProFields) in use for every ticket type. The columns are displayed correctly using my JQL in Jira, however when I insert in the spreadsheet using ProjectAid AddOn. the values for these columns are not populated.

Is this not supported?

[ljay79]

Hi. Custom fields are supported partially depending on their actual type. Did you try to configure these custom fields via the Add-on -> Configure custom fields?

[brunobertechini]

Hi @ljay79 yes I did. I have selected them as explained in the post, however, no data is displayed.

My custom field is a Profield for a User (which in fact is Json object).

When I use custom functions to access I need to do like "field.displayName"

I am using the profields extension to select like project role manager for my project. I would like to have this info populated...

Do you think this type is not supported?

[ljay79]

Apparently no, such custom fields are not yet supported. I can try to analyze them and possible add support for them if possible. However, i do not have such ProFields extension and would require your assistance.

In order to get me some more details on these fields, please follow below instructions. 1) Add-ons -> Project Aid for Jira -> About

• enable debugging
• copy shown "Temp. User key" and provide it to me

Add-ons -> Project Aid for Jira -> Jira field map

• simply open it, is enough. You can close it right away.
• it will just debug the fields structure to my logging account

When logged in to your Jira, open a second browser tab and enter following URL, and provide me the output as an text attachment file please. https://<Your-Jira-Domain>/rest/api/2/issue/KEY-123?fields=*all

Replace "KEY-123" with an Jira issue key, where you know for sure, the mentioned Profields are existing and have some data set.

[brunobertechini]

@ljay79 I will try. Let me just check if we have any sensitive information that cannot be shared.

Cheers and thanks

[ljay79]

Yes sure. You can copy&paste the output of the URL requests here : https://jsonlint.com. it will make the json pretty and then u can easily edit and obscure any sensitive info.

[brunobertechini]

Hello @ljay79 sorry for late reply.

How can I share the data privately with you ?

[brunobertechini]

Done. Sent. Can you check ?

[ljay79]

Have received it, thx. Will review and check everything over the next days and keep you updated here. Your fieldmap config i was able to retrieve from the logs as well. Quite impressive amount (1000+) field configurations..

Can you tell me 1 or 2 sample fields you are unable to use/configure with my Add-on, so i can focus on them first.

[brunobertechini]

SaaS SEM and SaaS CA

[brunobertechini]

they are mapped to users in jira. Using api i always need to field.user.displayName

[ljay79]

Hi @brunobertechini , after initial review of your provided details, my logs and the ProFields documentation im confident, i will be able to add at least a few of these fields into the add-on.

But i cant give you any timeline yet. There is one major thing i must update first due to Atlassians change of API authentification by 1st june and end of this months im going to holiday.

Please be patient, i will keep you updated.

[brunobertechini]

Thanks a lot.

[ljay79]

I have added support for all the Profield custom fields of type "user" ("profields.customfield.type.user"). According to your Jira field map, this should add support to about 22 user fields of your custom ProField setup.

Let me know, what else of these ProField types would require support. I rather go one by one, than adding all of such custom behavior into a "mainstream" ad-on :)