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Failed to fetch

Open ligi opened this issue 5 years ago • 10 comments

When uploading a video (that is smaller than 30MB) I am getting this:

file video - Brave_372

ligi avatar Jan 03 '21 15:01 ligi

The file must be smaller than 30 MB. The problem is most likely due to the fact that the backend service https://demux.onrender.com is no longer available...

ramiz4 avatar Jan 03 '21 21:01 ramiz4

@ligi We are looking into the issue in the backend service (it is down ATM)

rajgoesout avatar Jan 05 '21 10:01 rajgoesout

The issue has been resolved now (it was due to an upgrade in a dependency)

rajgoesout avatar Jan 05 '21 21:01 rajgoesout

Is the change rolled out? Still seeing this

ligi avatar Jan 05 '21 21:01 ligi

Yup, it has been rolled out. Do you mind doing a hard reload of the webpage (eg: cmd+shift+r or ctrl+shift+r) then trying to upload the video again?

rajgoesout avatar Jan 06 '21 08:01 rajgoesout

@rajdeepbharati this also doesn't work for me. Also still seeing "Failed to fetch".

Maybe you want to re-open this issue until it is confirmed as being resolved.

chrishobcroft avatar Jan 06 '21 08:01 chrishobcroft

I am able to replicate this on Chrome and Brave on Android, and Brave on Ubuntu.

chrishobcroft avatar Jan 06 '21 08:01 chrishobcroft

@chrishobcroft could you share the file which you uploaded and the browser console output in case of failure? Also, does the upload fail every time for you?

rajgoesout avatar Jan 06 '21 09:01 rajgoesout

Hello, we were facing a cache invalidation issue in the server, due to which the service was failing. It now seems to be resolved. Could you try it out again, and let us know if you're still facing any problems?

rajgoesout avatar Jan 08 '21 09:01 rajgoesout

Now it works for me...

ramiz4 avatar Jan 09 '21 08:01 ramiz4