Live chat showing the "Couldn't load chat" when running application in android

[variyanirav]

I have tried to implement Livechat using this documentation but when I try to start the live chat its showing below error,

Android: minSdkVersion 21 targetSdkVersion 33

Does any one have idea? what I am doing wrong here?

[tosam144]

I have exactly the same problem. In logcat I see:

onConsoleMessageERROR Uncaught TypeError: t.includes is not a function

[INFO:CONSOLE(2)] "Uncaught TypeError: t.includes is not a function", source: https://cdn.livechatinc.com/widget/static/js/iframe.06561787.chunk.js (2)

Any idea?

[nomyzs]

Thanks for reporting, we will look into it.

It's possible, these errors are non-critical and wouldn't prevent the chat from working.

While we look into errors, you can try setting up EventsListener and ignoring some of them by returning true in onError callback. This should prevent "Couldn't load chat." from showing and possibly keep the chat window operational