Wacom Intuos BT S - not detected, Linux Mint 21.1

[mateimm]

• Device name: Wacom Intuos BT S

• Device model identifier: CTL-4100WL

• libwacom version: -- not sure how I could check that

• [X ] I understand that libwacom does affect whether the device works (see Troubleshooting)

Bug description

Hello,

I am having issues with my tablet

Name=Wacom Intuos BT S
ModelName=CTL-4100WL

I have not used it in some time and before today it was working fine.

I can connect it to the Bluetooth but is not detected in the Graphics Tablet application.

I am using a Linux Mint 21.1 OS

Using command libwacom-list-devices I see it listed as:

- { bus: 'bluetooth', vid: '0x056a', pid: '0x0377', name: 'Wacom Intuos BT S' }
- { bus: 'bluetooth', vid: '0x056a', pid: '0x03c6', name: 'Wacom Intuos BT S' }

I have checked $ ll /usr/share/libwacom and I can find my model under the name intuos-s-p3-wl.tablet Looking inside this file I see the above vid:pid listed at the DeviceMatch as below: DeviceMatch=usb:056a:0376;bluetooth:056a:0377;usb:056a:03c5;bluetooth:056a:03c6

I am still not sure what's wrong and why it can't be detected.

Any help would be much appreciated. Thank you, Matei

[whot]

libwacom-list-local-devices does not show it?

Does it show up with e.g. libinput record?

[mateimm]

libwacom-list-local-devices does not show it?

Does it show up with e.g. libinput record?

I get the below both with the tablet connected or disconnected from bluetooth:

$ libwacom-list-local-devices
Failed to find any devices known to libwacom.

[whot]

Does it show up with e.g. libinput record?