refactor: [M3-8128] - Query Key Factory for Support Tickets

[bnussman-akamai]

Description 📝

Updates Support Ticket Queries to use a query key factory and latest patterns

Changes 🔄

• Uses query key factory for support ticket queries 🏭
• Uses v5 compatible patterns to make upgrading easier in the future 📦 (see here)
• Updates mutation handles to be a bit more optimized with the invalidations 🔁

Preview 📷

[!note] No UI changes

How to test 🧪

[!warning] I recommend testing this in dev so that our support team does not get test tickets coming in

• Test support tickets in general
• Test creating a Support Ticket
  • Verify cache updates as expected
• Test adding a comment to a support ticket
  • Verify cache updates as expected

As an Author I have considered 🤔

• [ ] 👀 Doing a self review
• [ ] ❔ Our contribution guidelines
• [ ] 🤏 Splitting feature into small PRs
• [x] ➕ Adding a changeset
• [ ] 🧪 Providing/Improving test coverage
• [ ] 🔐 Removing all sensitive information from the code and PR description
• [ ] 🚩 Using a feature flag to protect the release
• [ ] 👣 Providing comprehensive reproduction steps
• [ ] 📑 Providing or updating our documentation
• [ ] 🕛 Scheduling a pair reviewing session
• [ ] 📱 Providing mobile support
• [ ] ♿ Providing accessibility support

[github-actions[bot]]

Coverage Report: ✅
Base Coverage: 81.62%
Current Coverage: 81.62%