Inserting invite code on same account breaks the app

[var-che]

trafficstars

Hello

I have launched the application, created a project and I got the invite code. Then on the same app, I clicked on "Join a Project" and insert that code, and it broke.

After that, my projects are not loading, having that infinite spin.

[Connoropolous]

I see, yes. we are going to prevent users from doing this, in the future. Did you have data that you are concerned about accessing again? If not, I can instruct you on doing a factory reset, which will delete your data but restore the application to functioning

[var-che]

I would love to know how to do the factory reset. Please, yes.

[Connoropolous]

Sure, which platform OS are you on? it makes a difference for the directory I would point you towards, where you have to delete files

[Connoropolous]

for whichever OS you are on, go to that folder and then access the acorn folder within that. within that folder, delete databases-2 and keystore-2. That will delete all your current identity and app data.

Do that while Acorn is closed. When you re-open Acorn the next time, it will be like when you first opened it, and ask you to set up your profile

[var-che]

Thank you so much!

[TechSupport26]

I believe that this is no longer possible to do post version 8.0.0