Sync not working

[sjain17]

I did sync once but now I have deleted all my products from woocommerce and want to sync again.

I have added API key and API secret again; however, it doesn't sync.

Sync shows completed with success status but not fetching any records.

Message: Updated 0 customer(s), 0 item(s), 0 order(s)

Request Data {}

Please suggest.

[lasalesi]

Which way are you syncing from WooCommerce to ERPNext or the other way? In any case, remove the WooCommerce product ID in ERPNext and try to sync again...

[craret]

Hi, I am experiencing the same issue.

I did a fresh install of both frappe (v12.11.0) and ERPNext (v12.13.0) and created products in ERPNext for sync to a blank woocommerce store. I then installed WooCommerce Connector 1.6.0 and set up the required settings, the products for some reason don't sync to the woocommerce store. I get the same response as above.

I have enabled a few products for sync in their items page to woocommerce, one simple product and one variable product, however nothing is synced accross to woocommerce when I push the "Sync Woocommerce" button.

[Hbitvof]

Same here, but then syncing from Woocommerce to ERPNext. Also no results in the logging, only that the job is started.

Customers are synchronizing but not a single product/item

[lasalesi]

Have you tried to reset the sync timestamp?

[FreezeS]

Have you tried to reset the sync timestamp?

I think there is a lot of room for improvement on this. The current implementation is not user friendly at all, there is no description of this functionality. I suggest we put a button like "Complete sync" that ignores the sync timestamp, checks if every item on erpnext exists on woo and creates it and also updates all the stock quantities.

[alpelectronics]

It doesnt sync the products.

[lasalesi]

Check the timestamp and if required reset. Any change will be synced once.