Blank Screen when accessing cluster

[HakunMatat4]

Describe the bug Lens does not show anything in the view when it connects. It shows the message "No issues found" to indicate that it is connected, but the screen is blank..

To Reproduce Steps to reproduce the behavior:

1. Open Lens
2. Connect to cluster

Expected behavior I expect to be able to see the cluster..

Screenshots Blank Dashboard

Environment (please complete the following information):

• Lens Version: 5.4.6-latest.20220428.1
• OS: Windows 10 Pro
• Installation method (e.g. snap or AppImage in Linux): Lens Setup 5.4.6-latest.20220428.1.exe

Additional context I've checked other reports like this, https://github.com/lensapp/lens/issues/4323 and https://github.com/lensapp/lens/issues/4018, I have done as suggested:

• del: \AppData\Roaming\Lens\lens-local-storage

There are no errors under Developer Tools. I can see the Nodes even so a lot of information is missing like CPU, Mem, etc. Overall, It is as if I can access 1% of that cluster.

I cannot test this with Linux, my main OS, the company requires Windows.

Thank you

[Nokel81]

What you have described is not the "blank dashboard" issue previously reported. That display just means that Lens cannot access any Prometheus installation in the cluster that you might have.

I assume that you can navigate around to view "Pods" and such.

[dsuresh-ap]

I have the same issue on Lens: 5.5.1-latest.20220526.1 only on one of my 10+ clusters. It loads to a blank screen. I tried all of the deleting of directories in the other issue and even re-installed Lens. I tried to delete the kubeconfig and re-merge it but still same issue. I am able to view the cluster via CLI and others are able to view it through Lens so it is just my IDE. Any help is appreciated

All I see is:

[Nokel81]

Is the one cluster that didn't work using a service account?

[dsuresh-ap]

I am not sure what you mean. All the clusters have their KubeConfig merged though the K8 VSCode extension + AKS Cloud provider. For this cluster that is not working, I even tried using AZ CLI to merge the config.

[Nokel81]

Yes, but to authenticate with a cluster the kubeconfig needs a user field in the kubeconfig.

[Nokel81]

@dsuresh-ap You seem to be running into https://github.com/lensapp/lens/issues/5462

[Nokel81]

This issue is about something else.

[dsuresh-ap]

I see, didn't see that issue. Thanks!