Upgrade is removing app but not re-installing

[zerowebcorp]

Installed lens for all users. When I notice the popup that says there is an upgrade available, I click on the upgrade button. This removes the Lens from my system but then not install the latest version. I am seeing this error immediately that the file not found.

C:\Program Files\Lens is empty as well

Now, I had to come to this website and download the Lens package and then install it. The automated upgrade appears to be broken.

Lens on Windows 10

[Nokel81]

What is the lens version that you were using when you clicked the "update" button?

[zerowebcorp]

It was 4.2.1 to 4.2.2

Also, today I saw this popup

After clicking the update button, the next that I see is

and my lens folder is wiped out

[zerowebcorp]

Now I am downloading the latest 4.2.3 from the website and installing it. This is the second release in the last week and second time that I am manually installing it. Kind of makes me not want to upgrade my Lens version ever again.

[m8ram]

Had the same experience today. Windows 10 upgrading from 4.2.4 to 4.2.5.

[m8ram]

And again same problem upgrading from 5.0.2 to 5.1.0.

[m8ram]

And again upgrading from 5.1.0 to 5.1.1.

Full sequence:

• update notification:
• request to modify the system (granted)
• problem with shortcut:
• no app installed for Lens.lnk:
• Lens not installed:

The fact that 5.0.0 is still listed is because of issue 3304

Note that I always opt to install Lens for all users. Would it work better if I installed only for my own user?

[m8ram]

And again when trying to update from 5.1.1 to 5.1.3

[m8ram]

And again when upgrading to 5.2.2. Please provide a direct download link in the new version notification so we can download the new version and install manually.

[ElvenSpellmaker]

I got this again just now, it keeps happening...

[ElvenSpellmaker]

Also for note, I don't get prompted for the re-install. It says it'll restart and it does, but it never does any re-installing.

I also have it installed for All Users, and it'd need UAC prompting to do so.

[Nokel81]

I have reproduced this today. It doesn't seem to be an issue if Lens is installed for just one user. Will investigate some more.

[m8ram]

Same problem upgrading to v5.2.4-latest.20210923.1. I have installed it just for my user this time will see if that works for the next upgrade.

[m8ram]

In place upgrade to 5.2.5 worked when 5.2.4 was installed for my user only. So this confirms that the issue is related to installations "for all users".