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Interface Crash/Hang Error only on my account [Bug]

Open ksam199967 opened this issue 2 years ago • 11 comments

Version

ChatGpt Feb 13 Version

Bug description

From today morning my account cannot click on any interface interaction button on Chat Gpt like if I just give command without clicking anywhere on a new chat everything goes well but as soon as I interact with my mouse on any button/action click the whole program gets freeze and I cannot access anything I cannot access my previous Chat, no reload, nothing works everything freezes.

I tested GPT with other account of a friend and it seems to work fine on my device the bug is only happening on my account.

The same device and environment was used to do the test of both the accounts.

https://user-images.githubusercontent.com/105209807/219937833-e5204b90-9c1b-4bfb-93c8-88b100b295d7.mp4

OS

Windows 10

Environment

Internet Explorer and Browser on Mobile Device

ksam199967 avatar Feb 19 '23 08:02 ksam199967

Hello, I have encountered the same issue. I am unable to use my mouse on both desktop and web versions, but I can use it normally on Chrome for iPad. In case you have an urgent matter, you could try it on an iPad. I hope this information can assist you.

Raysekiro avatar Feb 19 '23 09:02 Raysekiro

I have the same problems in the app and the Chrome browser. However in Firefox it seems to work.

patjek1 avatar Feb 19 '23 10:02 patjek1

It might have something to do with an error from the chrome console: There are no focusable elements inside the <FocusTrap />

anstadnik avatar Feb 19 '23 11:02 anstadnik

I am having the same issue on WIn 10 in Chrome 110 and FIrefox 110 but Edge 110 seems to work fine.

marlin-mixon avatar Feb 19 '23 12:02 marlin-mixon

Having the same issue here

targerian avatar Feb 19 '23 13:02 targerian

I uninstalled the git repository software for GPT and instead now I am using chrome and it seems to work fine again

ksam199967 avatar Feb 19 '23 13:02 ksam199967

Having the same issue here

Try uninstalling the git app you installed on pc and reinstall or just log out and log in again it got fixed for my device

ksam199967 avatar Feb 19 '23 13:02 ksam199967

You can just clear the site data of "chat.openai.com/" and then login again. It would work fine :)

abrahamvg avatar Feb 19 '23 13:02 abrahamvg

+1

Can confirm this happens on Firefox, Chrome on macbook & Chrome on android.

DhavalW avatar Feb 19 '23 13:02 DhavalW

+1 same issue on Chrome on macOS

neopsyon avatar Mar 30 '23 09:03 neopsyon

Same here, it keeps freezing in firefox as well. I'm using the paid version. The freezes happen completely randomly.

Lurler avatar Mar 20 '24 02:03 Lurler