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I can't start the program [Bug]

Open S7ARDUST-Games opened this issue 2 years ago • 12 comments

Version

v0.10.1

Bug description

Whenever I try to start the program it does not open, just the tray icon appears and if I try to double click on it to open the program nothing pop ups and the icon closes.

OS

Windows 11

Environment

No response

S7ARDUST-Games avatar Jan 28 '23 06:01 S7ARDUST-Games

Please provide the application log C:\Users\xxx\.chatgpt\chatgpt.log.

lencx avatar Jan 29 '23 15:01 lencx

Sure

ChatGPT.log

S7ARDUST-Games avatar Jan 29 '23 20:01 S7ARDUST-Games

The logs are normal, is this your first time installing the app?

lencx avatar Jan 30 '23 15:01 lencx

Yes it is.

S7ARDUST-Games avatar Jan 31 '23 22:01 S7ARDUST-Games

Navigate to "C:\Users\user" and delete the ".chatgpt" folder and reopen the app.

Tandough avatar Feb 02 '23 12:02 Tandough

That worked for me. Thanks!

markmccoid avatar Feb 02 '23 21:02 markmccoid

Deleting the folder did not fix it for me.

S7ARDUST-Games avatar Feb 03 '23 10:02 S7ARDUST-Games

Deleting the folder did not fix it for me.

Me too.

Peins avatar Feb 12 '23 12:02 Peins

Please try the latest version.

lencx avatar Feb 12 '23 14:02 lencx

I have same issue with windows 11. I have tried deleting the folder but that didn't fix it for me. Chatgpt version is v0.11.0.

ClayWCL avatar Feb 22 '23 01:02 ClayWCL

It requires webview2 to display the program, make sure you have webview2 on your system. https://developer.microsoft.com/en-us/microsoft-edge/webview2

lencx avatar Feb 28 '23 07:02 lencx

Same issue with latest version (v0.12.0), Windows 10.

Deleting the .chatgpt folder doesn't work. Installing webview2 fails, says it's already installed.

edit: I got it working, I had to go and reinstall edge, then delete some registry key to get webview2 to install. And now I have Edge installed on my system again (urgh) for a program that I'm apparently still not running locally because it wants me to sign in anyway which was the whole reason I didn't just do it online, so that was a massive waste of time.

PaulBags avatar Mar 11 '23 20:03 PaulBags