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                        Built in support and questions mechanism
This would allow students and even teachers to ask questions/support requests using the same platform. These support tickets (kind of) could then be synced using existing mechanisms up to the hub and answered locally, by the teacher/coach or centrally by a hub user if necessary.
Good to know we are thinking on the same lines, this came up in our discussion for next steps last week.
This fits in well with the "custom survey" feature, too. And, further out, direct user-to-user "email".