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Published 20 hours ago • verified publisher icon laurencedawson

[BUG] Sync Ultra subscription gets cached forever, if you cancel the app doesnt refresh the data

Open armandojrod opened this issue 1 year ago • 1 comments

Describe the bug
The app doesnt refresh the subscription data so if you unsubscribe, the app will keep the paid features even after the cancelation date, check screenshot, today is April 18 and the Sync Ultra screen says next payment in February

Steps to Reproduce

  1. Subscribe to Sync Ultra
  2. Cancel the subscription, and wait past the cancellation date
  3. App keeps the Ultra features and never refreshes the subscription screen

Expected behavior
A clear and concise description of what you expected to happen.

Screenshots Screenshot_20230418-204746

Screenshots Screenshot_20230418-205601

Smartphone (please complete the following information):

  • Device: Pixel 7 Pro
  • Android: Android 13 and 14 beta
  • Sync version: v23.02.18-12:19
  • Sync variant: Dev

armandojrod avatar Apr 19 '23 01:04 armandojrod

I believe this is more a limitation of the Play IAP API than Sync's implementation of it, assuming it's all on the frontend. Play Store/Services does not immediately notify the developer, because its own cache is not updated in real-time. Try clearing Play Store's data and see if Sync reflects your cancelled subscription. Note that you may have to login to your Google account again.

adhirajsinghchauhan avatar Jun 10 '23 15:06 adhirajsinghchauhan