Michael Mayer

Did you also check the *sidecar* storage folder or just the *originals* folder? Please also let us know the exact build number your production instance uses. Thank you!

Does it have the right permissions, so your instance can access it? You could also try trace log mode to see additional logs: - https://docs.photoprism.app/getting-started/troubleshooting/docker/#viewing-logs When you have a chance,...

If this is not already the case, it seems like a good idea to explicitly ignore THM files in the "convert" logic, so that no JPEG files are created from...

@pgalbavy That could be added here in line 23, based on the value of `fileExt`: https://github.com/photoprism/photoprism/blob/bb434f718b5eb4377eddc700838dfee57181d05f/internal/photoprism/convert_image_jpeg.go#L20-L27 For example: ```go if fileExt == fs.ExtTHM { return result, useMutex,fmt.Errorf("thm files must not...

`thm` should also be added to the imagemagick blacklist: https://github.com/photoprism/photoprism/blob/bb434f718b5eb4377eddc700838dfee57181d05f/internal/photoprism/convert_image_jpeg.go#L97 Defaults are specified here in the `config` package: https://github.com/photoprism/photoprism/blob/bb434f718b5eb4377eddc700838dfee57181d05f/internal/config/flags.go#L692-L696

This would completely disable support for anything other than JPEG, so I recommend testing the example code I posted above. Disabling the "Preview Images" option in the settings should have...

> For me, as admin, that option is greyed out and ticked. Users disabled it because they didn't know what it does. I think now you need to have the...

@pgalbavy You are right that `BaseName()` should be compared instead of the complete file path: - This way, files named `*.jpg` will take precedence over files named `*.thm.jpg` or `*.copy.jpg`...

@pgalbavy I just saw your other comment! A solution we could roll out with our stable release could be to change the type of THM files from `ImageJPEG` to e.g....

@pgalbavy My commit changes the type of `*.thm` files from `ImageJPEG` to `ImageThumb`. They also add `thm` to the converter's ignore lists and should cause these files to be skipped...