dify unable to install plugin ollama

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Dify version

v1.0.0

Cloud or Self Hosted

Self Hosted (Docker)

Steps to reproduce

Request to URL https://marketplace.dify.ai/api/v1/plugins/download?unique_identifier=langgenius/ollama:0.0.3@9ded90ac00e8510119a24be7396ba77191c9610d5e1e29f59d68fa1229822fc7 failed on attempt 3: timed out

✔️ Expected Behavior

No response

❌ Actual Behavior

No response

Feb 28 '25 07:02 gaspire

I found a similar issue regarding the timeout problem when installing the Ollama plugin in a self-hosted Dify v1.0.0 environment. Here are some steps you can take to resolve the issue:

Modify the timeout in the source code file api/core/model_runtime/model_providers/ollama/llm/llm.py by changing line 60 from timeout=(10, 300) to a longer duration, such as timeout=(10, 3600) for 60 minutes.

Update the following environment variables in the docker/.env file to increase the timeout limits:

APP_MAX_EXECUTION_TIME=3600
API_TOOL_DEFAULT_READ_TIMEOUT=3600
WORKFLOW_MAX_EXECUTION_TIME=3600
HTTP_REQUEST_MAX_CONNECT_TIMEOUT=3600
HTTP_REQUEST_MAX_READ_TIMEOUT=3600
HTTP_REQUEST_MAX_WRITE_TIMEOUT=3600

Rebuild the API service from source using docker-compose.

Additionally, if you are using Docker for Windows, consider moving the 'dify/docker' directory to the WSL filesystem to avoid performance issues related to NTFS. You can also add the following environment variable to your .env file:

PLUGIN_WORKING_PATH=/app/cwd

If you encounter a ConnectTimeoutError, ensure that your service configuration URL uses host.docker.internal instead of localhost (e.g., http://host.docker.internal:11434) to allow the Docker container to access the Ollama service running on the host machine ^[1]^[2]^[3].

To continue talking to Dosu, mention @dosu.

^{Help Dosu learn! Give it feedback: Great Response | Irrelevant Answer | Incorrect Sources | Too Verbose | Hallucination | Bug Report | Other}

Feb 28 '25 07:02 dosubot[bot]

still has the issue

Feb 28 '25 07:02 gaspire

The problem I encountered is that adding the Olama model configuration address will time out. You can check my issues:https://github.com/langgenius/dify/issues/14331

Feb 28 '25 08:02 xuesd

same problem,like installed,but nothing

Feb 28 '25 08:02 wubucheng

I checked the docker compose logs and it's likely a network issue. If you're using Clash, try global TUN mode.I solved the problem by doing this.

Feb 28 '25 09:02 YILS-LIN

Please check your internet connection and give it another try. 😊

Feb 28 '25 09:02 laipz8200

Please check your internet connection and give it another try. 😊

If internet was the issue, other models shouldnt work right? I am having the same issue with VertexAI

Feb 28 '25 22:02 jerry-udensi

I deleted my dify installation and then went into WSL to clone the repo and set it up again. The plugins are installing for me now but I was having the same problem as you.

Mar 02 '25 08:03 innovative-illusions

You can try to add a network for plugin_daemon service, if still failed, change STORAGE_TYPE to others in .env file. it works for me.

After you change STORAGE_TYPE, it may shows encrypt error, then you reset it:

docker exec -it dify-services-api-xxxxx flask reset-encrypt-key-pair

Mar 02 '25 09:03 bk1d

same problem, can not install any plugins from marketplace

dify api log


2025-03-04 01:46:16.064 WARNING [Thread-465 (process_request_thread)] [ssrf_proxy.py:61] - Request to URL https://marketplace.dify.ai/api/v1/plugins/download?unique_identifier=langgenius/deepseek:0.0.5@fd6efd37c2a931911de8ab9ca3ba2da303bef146d45ee87ad896b04b36d09403 failed on attempt 3: [Errno -2] Name or service not known
2025-03-04 01:46:18.064 DEBUG [Thread-465 (process_request_thread)] [_config.py:82] - load_ssl_context verify=True cert=None trust_env=True http2=False
2025-03-04 01:46:18.066 DEBUG [Thread-465 (process_request_thread)] [_config.py:148] - load_verify_locations cafile='/home/huangjiawen/anaconda3/envs/dify/lib/python3.12/site-packages/certifi/cacert.pem'
2025-03-04 01:46:18.102 DEBUG [Thread-465 (process_request_thread)] [_config.py:82] - load_ssl_context verify=True cert=None trust_env=True http2=False
2025-03-04 01:46:18.103 DEBUG [Thread-465 (process_request_thread)] [_config.py:148] - load_verify_locations cafile='/home/huangjiawen/anaconda3/envs/dify/lib/python3.12/site-packages/certifi/cacert.pem'
2025-03-04 01:46:18.133 DEBUG [Thread-465 (process_request_thread)] [_config.py:82] - load_ssl_context verify=True cert=None trust_env=True http2=False
2025-03-04 01:46:18.134 DEBUG [Thread-465 (process_request_thread)] [_config.py:148] - load_verify_locations cafile='/home/huangjiawen/anaconda3/envs/dify/lib/python3.12/site-packages/certifi/cacert.pem'
2025-03-04 01:46:18.174 DEBUG [Thread-465 (process_request_thread)] [_trace.py:47] - connect_tcp.started host='ssrf_proxy' port=3128 local_address=None timeout=5.0 socket_options=None
2025-03-04 01:46:18.180 DEBUG [Thread-465 (process_request_thread)] [_trace.py:47] - connect_tcp.failed exception=ConnectError(gaierror(-2, 'Name or service not known'))
2025-03-04 01:46:18.181 WARNING [Thread-465 (process_request_thread)] [ssrf_proxy.py:61] - Request to URL https://marketplace.dify.ai/api/v1/plugins/download?unique_identifier=langgenius/deepseek:0.0.5@fd6efd37c2a931911de8ab9ca3ba2da303bef146d45ee87ad896b04b36d09403 failed on attempt 4: [Errno -2] Name or service not known
2025-03-04 01:46:18.183 INFO [Thread-465 (process_request_thread)] [_internal.py:97] - 192.168.1.102 - - [04/Mar/2025 01:46:18] "POST /console/api/workspaces/current/plugin/install/marketplace HTTP/1.1" 400 -

dify plugin container log

...
[GIN] 2025/03/04 - 01:46:13 | 200 |    5.544513ms |     192.168.1.5 | POST     "/plugin/84213dd4-f5f6-46ea-baec-c02c75dbefd8/dispatch/model/schema"
[GIN] 2025/03/04 - 01:46:13 | 200 |     5.97392ms |     192.168.1.5 | POST     "/plugin/84213dd4-f5f6-46ea-baec-c02c75dbefd8/dispatch/model/schema"
[GIN] 2025/03/04 - 01:46:13 | 200 |    5.843347ms |     192.168.1.5 | POST     "/plugin/84213dd4-f5f6-46ea-baec-c02c75dbefd8/dispatch/model/schema"

2025/03/04 01:46:14 /app/internal/db/pgsql.go:259 record not found
[1.710ms] [rows:0] SELECT * FROM "plugin_declarations" WHERE plugin_unique_identifier = 'langgenius/deepseek:0.0.5@fd6efd37c2a931911de8ab9ca3ba2da303bef146d45ee87ad896b04b36d09403' ORDER BY "plugin_declarations"."id" LIMIT 1
[GIN] 2025/03/04 - 01:46:14 | 200 |    2.306266ms |     192.168.1.5 | GET      "/plugin/84213dd4-f5f6-46ea-baec-c02c75dbefd8/management/fetch/manifest?plugin_unique_identifier=langgenius%2Fdeepseek%3A0.0.5%40fd6efd37c2a931911de8ab9ca3ba2da303bef146d45ee87ad896b04b36d09403"

but wegt markerpalce zip success

wget https://marketplace.dify.ai/api/v1/plugins/download?unique_identifier=langgenius/tongyi:0.0.5@64fe3d5b02c4bb840d9f458172904d15e3c05f1f930a14a3ee91f82d012a1e05  --no-check-certificate
--2025-03-04 09:57:28--  https://marketplace.dify.ai/api/v1/plugins/download?unique_identifier=langgenius/tongyi:0.0.5@64fe3d5b02c4bb840d9f458172904d15e3c05f1f930a14a3ee91f82d012a1e05
Resolving marketplace.dify.ai (marketplace.dify.ai)... 104.26.8.156, 172.67.71.187, 104.26.9.156, ...
Connecting to marketplace.dify.ai (marketplace.dify.ai)|104.26.8.156|:443... connected.
WARNING: cannot verify marketplace.dify.ai's certificate, issued by ‘CN=WE1,O=Google Trust Services,C=US’:
  Unable to locally verify the issuer's authority.
HTTP request sent, awaiting response... 200 OK
Length: unspecified [application/zip]
Saving to: ‘download?unique_identifier=langgenius%2Ftongyi:0.0.5@64fe3d5b02c4bb840d9f458172904d15e3c05f1f930a14a3ee91f82d012a1e05’

download?unique_identifier=langgenius%2Ftongyi:0     [    <=>                                                                                                  ] 209.57K   280KB/s    in 0.7s    

2025-03-04 09:57:30 (280 KB/s) - ‘download?unique_identifier=langgenius%2Ftongyi:0.0.5@64fe3d5b02c4bb840d9f458172904d15e3c05f1f930a14a3ee91f82d012a1e05’ saved **[214596]**

so why api(source code running) request https://marketplace.dify.ai/api/v1/plugins/download?unique_identifier=langgenius/tongyi:0.0.5@64fe3d5b02c4bb840d9f458172904d15e3c05f1f930a14a3ee91f82d012a1e05 failed on Name or service not known? How to fix this problem?

Mar 04 '25 01:03 Sakura4036

My environment is also pure Intranet, disable the plugin market in the download plugin local installation can bypass python dependency? Or can I leave ollama as the default option instead of installing plug-ins?

Mar 12 '25 06:03 yinmin2020

I deleted my dify installation and then went into WSL to clone the repo and set it up again. The plugins are installing for me now but I was having the same problem as you.

Same here. It worked for me on Windows originally, but later reported the error, on the same day. It then worked on WSL.

Mar 17 '25 13:03 xiangminghu