The AI Web App shows a blank page when opened on iPhone X.

[oiuv]

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Dify version

0.14.0

Cloud or Self Hosted

Self Hosted (Docker)

Steps to reproduce

When I open my AI Web APP like http://xxx.ai/chat/SumVdAt8WMqjt4Uj on my iPhone, just show a blank page, but I can open it on my Android.

and I tested v0.10.1 can open correctly on iPhone, but v0.14.0 can't open.

✔️ Expected Behavior

Open the AI web app page.

❌ Actual Behavior

The AI Web App shows a blank page when opened on my iPhone.

[crazywoola]

Can you provide more information regarding this issue, such as the logs of the web console?

[oiuv]

Can you provide more information regarding this issue, such as the logs of the web console?

Sorry, How can I view the access logs of the Web APP page on my iPhone?

I can open home page, but can't open WebAPP page

[josh-zhang]

可能是因为浏览器版本太旧了。。

[oiuv]

可能是因为浏览器版本太旧了。。

是有可能，但是这个有好几个用户反馈了，因为我这个是做了一个答疑服务给用户，但我不能让用户换手机啊，而且的确我升级前可以正常用，把dify升级后白屏了。

It's possible, but several users have reported this issue. I've provided a Q&A service for users, and I can't ask them to change their phones. Moreover, it was working fine before I upgraded Dify, but after the upgrade, the screen went blank.

[josh-zhang]

我跟你情况类似，dify 0.11.*的时候正常，升级到0.14.*以后，windows环境80+、90+的旧版chrome以及比较旧的edge就都是白屏了，浏览器console报js syntax错误。 server端试了很多方法都没用，最后客户端升级到100+版的chrome就正常了。。

[oiuv]

这个不能只让客户端升级，得解决服务端的兼容问题啊，要不没法用，而且目前还有部分安卓手机也是白屏。

[dosubot[bot]]

Hi, @oiuv. I'm Dosu, and I'm helping the Dify team manage their backlog. I'm marking this issue as stale.

Issue Summary:

• The AI Web App shows a blank page on iPhone X with version 0.14.0.
• The app works correctly on Android and iPhone with version 0.10.1.
• The issue occurs in a self-hosted Docker environment.
• @crazywoola requested web console logs; however, you're unsure how to access them on an iPhone.
• @josh-zhang suggested updating the browser, but you highlighted the need for server-side compatibility.

Next Steps:

• Please confirm if this issue is still relevant with the latest version of Dify.
• If it is, you can keep the discussion open by commenting; otherwise, it will be automatically closed in 15 days.

Thank you for your understanding and contribution!

[oiuv]

Hi, @oiuv. I'm Dosu, and I'm helping the Dify team manage their backlog. I'm marking this issue as stale.

Issue Summary:

• The AI Web App shows a blank page on iPhone X with version 0.14.0.
• The app works correctly on Android and iPhone with version 0.10.1.
• The issue occurs in a self-hosted Docker environment.
• @crazywoola requested web console logs; however, you're unsure how to access them on an iPhone.
• @josh-zhang suggested updating the browser, but you highlighted the need for server-side compatibility.

Next Steps:

• Please confirm if this issue is still relevant with the latest version of Dify.
• If it is, you can keep the discussion open by commenting; otherwise, it will be automatically closed in 15 days.

Thank you for your understanding and contribution!

I tested with version 0.15.3, still blank.

[dosubot[bot]]

@crazywoola, the user @oiuv has confirmed that the issue with the AI Web App showing a blank page on iPhone X persists in version 0.15.3. Could you please assist them with this issue?

[crazywoola]

Might related to this fix: build failed due to getPrevChatList no longer exists (#13383)

[oiuv]

我跟你情况类似，dify 0.11.*的时候正常，升级到0.14.*以后，windows环境80+、90+的旧版chrome以及比较旧的edge就都是白屏了，浏览器console报js syntax错误。 server端试了很多方法都没用，最后客户端升级到100+版的chrome就正常了。。

问题一直没解决，很麻烦，我还是部署了正式的服务的，结果不得不把相关的功能单独部署一个旧版本的服务来临时处理。

[LeeOSO]

same error here, can someone fix it?

[hao0oah]

same error here, can someone fix it?

[xieyos]

Reduce the versions of these two components and recompile the web so that they can be used normally "mermaid": "10.9.3", "code-inspector-plugin": "^0.13.0",

[oiuv]

Reduce the versions of these two components and recompile the web so that they can be used normally "mermaid": "10.9.3", "code-inspector-plugin": "^0.13.0",

can you fix this bug?

[dosubot[bot]]

Hi, @oiuv. I'm Dosu, and I'm helping the Dify team manage their backlog. I'm marking this issue as stale.

Issue Summary:

• The AI Web App shows a blank page on an iPhone X with version 0.14.0 in a self-hosted Docker environment.
• The app works on Android devices and with version 0.10.1 on the iPhone.
• You were unsure how to access web console logs on an iPhone when requested.
• Despite testing with version 0.15.3, the issue remains unresolved.
• Other users have reported similar issues, and suggestions include reducing component versions and recompiling.

Next Steps:

• Please confirm if this issue is still relevant with the latest version of the Dify repository.
• If it is, you can keep the discussion open by commenting; otherwise, it will be automatically closed in 15 days.

Thank you for your understanding and contribution!