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Add support escalation tool call for inkeep
[!IMPORTANT] Adds a tool function to assess AI answer confidence and escalate to human support if needed, with schema and dependency updates.
- Behavior:
- Adds
provideAnswerConfidenceSchemainanswerConfidence.tsxto define confidence levels for AI responses.- Updates
useInkeepSettings.tsto include a new tool functionprovideAnswerConfidencethat uses the schema to determine if escalation to human support is needed.- Adds a button to create a support ticket if confidence is low (
not_confident,no_sources,other).- Dependencies:
- Updates
@inkeep/cxkit-reactversion inpackage.jsonfrom^0.5.47to^0.5.52.This description was created by
for b52d017735730c390b890cfd555168a1ceaebd4f. It will automatically update as commits are pushed.
@sarah-inkeep is attempting to deploy a commit to the langfuse Team on Vercel.
A member of the Team first needs to authorize it.