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VoWiFi not working after March update

Open akpapathanasiou opened this issue 1 year ago • 41 comments

Hello,

After updating my Pixel 7 Pro to the official March update, and following the instructions to install Pixel IMS from scratch (I had removed it completely prior to updating to prevent any possible issues), voice over Wi-Fi is not working.

What is weird is that, as you can see on the attached screenshot, the voice over Wi-Fi switch is turned on as indicated on my ##4636*#* screen, but when I check the IMS status it says that voice over Wi-Fi is not available (rough translation from Greek).

Screenshot_20230314-001241.png

In the March update the pixel series of phones got official VoLTE support so I am wondering if this is related.

My carrier is Cosmote Greece. I am wondering if there are others from different careers who face the same issue, and if it is related to the similar issue which was prevalent on the QPR betas.

Thank you for your amazing work!

akpapathanasiou avatar Mar 13 '23 22:03 akpapathanasiou

Hi! There are some users saying the patch is still working after March update. Have you tried resetting network settings (https://github.com/kyujin-cho/pixel-volte-patch/issues/61#issuecomment-1460164118)?

kyujin-cho avatar Mar 14 '23 01:03 kyujin-cho

Hello 😊 yup, tried that but had no luck. I saw you removed 1.2.3, will try 1.2.2 in a few and report back.

Edit: same results with 1.2.2. Same procedure (clean install), same troubleshooting (everything I could think of including resetting networks).

In addition a lot of Pixel users are facing the same issues after the March update here in Greece, we haven't found a solution yet.

Anything I can do to help you further troubleshoot this? (I'm 100% stock)

akpapathanasiou avatar Mar 14 '23 11:03 akpapathanasiou

This is a general problem for all Cosmote users after latest update. I have also the same problem. Waiting for a fix.

cptmanos avatar Mar 15 '23 23:03 cptmanos

Most people here in Israel have the exact same problem after the March update. Even if I can get Wi-Fi calling to work, then it's extremely unstable. It either disables VoLTE, or makes the VoLTE menu to disappear. Waiting for a fix before I try it again.

avivik avatar Mar 16 '23 15:03 avivik

Update: we found a fix for this.

All we have to do is go to the SIM access points list and add a new access point, and set APN and Type to "ims".

After rebooting WiFi calling works flawlessly.

Fix confirmed working on 1.2.2 on Cosmote Greece.

akpapathanasiou avatar Mar 21 '23 17:03 akpapathanasiou

Update: we found a fix for this.

All we have to do is go to the SIM access points list and add a new access point, and set APN and Type to "ims".

After rebooting WiFi calling works flawlessly.

Fix confirmed working on 1.2.2 on Cosmote Greece.

Wait, really? Which device/version do you have? Going to try this on my Pixel 7 Pro, but I'm hesitant because VoLTE works natively after the QPR3...

exolon avatar Mar 21 '23 17:03 exolon

Worked for me thabks


From: Antonis Papathanasiou @.> Sent: Tuesday, March 21, 2023 7:34:14 PM To: kyujin-cho/pixel-volte-patch @.> Cc: cptmanos @.>; Comment @.> Subject: Re: [kyujin-cho/pixel-volte-patch] VoWiFi not working after March update (Issue #87)

Update: we found a fix for this.

All we have to do is go to the SIM access points list and add a new access point, and set APN and Type to "ims".

After rebooting WiFi calling works flawlessly.

Fix confirmed working on 1.2.2 on Cosmote Greece.

— Reply to this email directly, view it on GitHubhttps://github.com/kyujin-cho/pixel-volte-patch/issues/87#issuecomment-1478319163, or unsubscribehttps://github.com/notifications/unsubscribe-auth/A6QSWZBHLQ6TH4N6KWHW3E3W5HRBNANCNFSM6AAAAAAVZVVOAQ. You are receiving this because you commented.Message ID: @.***>

cptmanos avatar Mar 21 '23 17:03 cptmanos

Which settings do you have in the app for wifi calling to work?

exolon avatar Mar 21 '23 17:03 exolon

Go to settings - apn - add new apn - Type in Name And Apn And Apn type the word ims and save

Sent from Outlook for Androidhttps://aka.ms/AAb9ysg


From: exolon @.> Sent: Tuesday, March 21, 2023 7:42:39 PM To: kyujin-cho/pixel-volte-patch @.> Cc: cptmanos @.>; Comment @.> Subject: Re: [kyujin-cho/pixel-volte-patch] VoWiFi not working after March update (Issue #87)

Which settings do you have in the app for wifi calling to work?

— Reply to this email directly, view it on GitHubhttps://github.com/kyujin-cho/pixel-volte-patch/issues/87#issuecomment-1478331452, or unsubscribehttps://github.com/notifications/unsubscribe-auth/A6QSWZC3MBV3D4CZDP2CSK3W5HSA7ANCNFSM6AAAAAAVZVVOAQ. You are receiving this because you commented.Message ID: @.***>

cptmanos avatar Mar 21 '23 17:03 cptmanos

@exolon Pixel 7 Pro. There are two settings in the Wi-Fi calling panel you should select the one that indicates that the calls will be done through the network by default and if there is no network then through Wi-Fi. Essentially the second one.

I will post screenshots below, give me one second to switch my device language to English

akpapathanasiou avatar Mar 21 '23 17:03 akpapathanasiou

@exolon Pixel 7 Pro. There are two settings in the Wi-Fi calling panel you should select the one that indicates that the calls will be done through the network by default and if there is no network then through Wi-Fi. Essentially the second one.

I will post screenshots below, give me one second to switch my device language to English

Thanks a ton, will wait for the screenshot because I'm not sure which panel you're talking about. Please do take your time and ευχαριστώ!

exolon avatar Mar 21 '23 17:03 exolon

@exolon i think @akpapathanasiou referring to this Screenshot_20230321-195039~2

cptmanos avatar Mar 21 '23 17:03 cptmanos

On settings, network and internet, select your sim and then scroll down to access point names. Add a new access point with the following settings:

Screenshot_20230321-194920.png

After rebooting, go to settings, calls and sms, and you should see a new field for Wi-Fi calling. If you don't see it there, it could also be under settings, network and internet, sim.

Open the field enable Wi-Fi calling if it is not already enabled and under calling preference select this option:

Screenshot_20230321-195130.png

After that, you're good to go. The fix was published on the Greek Pixel Fommunity Facebook group by member Thanasis Kavras.

akpapathanasiou avatar Mar 21 '23 17:03 akpapathanasiou

@exolon i think @akpapathanasiou referring to this Screenshot_20230321-195039~2

Ha, found it as you were posting the screen, I had to reboot first before it appeared!

Thanks again for the help 🙂

exolon avatar Mar 21 '23 17:03 exolon

No worries 🙂 I'm curious to see if that fix worked for @avivik too

akpapathanasiou avatar Mar 21 '23 17:03 akpapathanasiou

There are two settings in the Wi-Fi calling panel you should select the one that indicates that the calls will be done through the network by default and if there is no network then through Wi-Fi. Essentially the second one.

Just a small correction perhaps, is it the first or the second option? For me it's wifi before network in the first option, and network before wifi in the second. I see you have selected the first, not the second one?

exolon avatar Mar 21 '23 17:03 exolon

There are two settings in the Wi-Fi calling panel you should select the one that indicates that the calls will be done through the network by default and if there is no network then through Wi-Fi. Essentially the second one.

Just a small correction perhaps, is it the first or the second option? For me it's wifi before network in the first option, and network before wifi in the second. I see you have selected the first, not the second one?

Network first, WiFi secondary 🙂

akpapathanasiou avatar Mar 21 '23 18:03 akpapathanasiou

Screenshot_20230321-200140.png

akpapathanasiou avatar Mar 21 '23 18:03 akpapathanasiou

There are two settings in the Wi-Fi calling panel you should select the one that indicates that the calls will be done through the network by default and if there is no network then through Wi-Fi. Essentially the second one.

Just a small correction perhaps, is it the first or the second option? For me it's wifi before network in the first option, and network before wifi in the second. I see you have selected the first, not the second one?

Network first, WiFi secondary 🙂

Yeah I saw your further reply that indicated that 🙂. I wonder how exactly this works. For instance, at our home office we do have network coverage, but very very poor, so it worked make sense to have wifi first?

exolon avatar Mar 21 '23 18:03 exolon

In my experience before the March update I wasn't able to make Wi-Fi calling work at all when selecting the WiFi first option. It could have been an issue with the provider or my device, so I just selected network first.

You can always give it a try, select the first option and try to make a call from and to your mobile under these scenarios:

A) network on, wifi on B) flight mode on, wifi on C) network on, wifi off

If it works on all three scenarios I guess you're good to go 🙂

akpapathanasiou avatar Mar 21 '23 18:03 akpapathanasiou

Ah yes, airplane mode, good call.

For me, at this point, it worked with the first try 😁

Thanks again, I'm unreasonably happy right now😂 !

Screenshot_20230321-200634

exolon avatar Mar 21 '23 18:03 exolon

Hi guys! I followed your conversation and I have a question if I may. Does this approach work only for Cosmote? I have Vodafone as primary sim and Cosmote (esim) only for Data. I tried your approach but for Vodafone no luck.

*Pixel 6 pro

galexiou avatar Mar 21 '23 19:03 galexiou

@galexiou it should work if I'm not mistaken, not 100% sure though. Have you enabled the service in your sim, through your provider?

akpapathanasiou avatar Mar 21 '23 20:03 akpapathanasiou

@galexiou it should work if I'm not mistaken, not 100% sure though. Have you enabled the service in your sim, through your provider?

I assume that I have to put my VF sim on another device that already supports voWifi to enable it and then put it back to the pixel to test it. Right?

galexiou avatar Mar 21 '23 20:03 galexiou

No worries 🙂 I'm curious to see if that fix worked for @avivik too

I actually came across this solution over a week ago and already gave it a try. At first it seemed that everything's fine, but in the following hours I encountered many other issues - VoLTE stopped working completely, at some point even the VoLTE menu completely disappeared, then VoWiFi stopped working... I tried many times, resetting the network settings didn't work as well. To be exact, every time I started from scratch it worked for a while, but then it stopped working again and I had to reset the network settings to at least get the VoLTE working again.

Maybe it's working for you because you configured the VoWiFi to work only when the LTE network is unavailable, which means that most of the time VoWiFi won't really come to play. I don't have network issues at all, so basically don't need VoWiFi. I wanted VoWiFi just because it was supposed to improve call quality in case the network reception is not ideal, and it's also supposed to consume less energy from the battery. I actually didn't see any improvement in any aspect. So if I'm going to try this again and configure VoWiFi to work only when there's no cellular network, this basically means that I won't ever use VoWiFi, because as I said, there's always good cellular reception where I'm at, and it's probably the same for most people. But if it works well for you, then that's great :)

avivik avatar Mar 22 '23 09:03 avivik

@galexiou it should work if I'm not mistaken, not 100% sure though. Have you enabled the service in your sim, through your provider?

I assume that I have to put my VF sim on another device that already supports voWifi to enable it and then put it back to the pixel to test it. Right?

Yup that's the ideal trick. Some providers (like Cosmote on my case) may simply enable it for you regardless of brand or model, as they did on my Pixel 5, but it depends on their support. Best way is to use the sim on a carrier compatible device and enable the service there.

akpapathanasiou avatar Mar 22 '23 17:03 akpapathanasiou

Indeed Cosmote enabled it for me despite telling them I have an incompatible device, no sweat.

exolon avatar Mar 22 '23 18:03 exolon

Doesn't work on my pixel 6a in Poland, i have the same status screen as OP. Adding IMS access point and rebooting didnt change anything

Wifi calling provisioned (true) IMS REGISTRATION: not registered Voice over WiFi: not available

i tried 3 sim cards (njumobile, play, orange). IMS registration shows registered until i turn on wifi calling in pixel volte patch app, then it turns to unregistered.

i think the reason it doesnt work is because of this country and its operators.

karcfa avatar Mar 29 '23 16:03 karcfa

Doesn't work on my pixel 6a in Poland, i have the same status screen as OP. Adding IMS access point and rebooting didnt change anything

Wifi calling provisioned (true) IMS REGISTRATION: not registered Voice over WiFi: not available

i tried 3 sim cards (njumobile, play, orange). IMS registration shows registered until i turn on wifi calling in pixel volte patch app, then it turns to unregistered.

i think the reason it doesnt work is because of this country and its operators.

Have you enabled the service on your sim/account with your operator?

akpapathanasiou avatar Mar 29 '23 21:03 akpapathanasiou

Doesn't work on my pixel 6a in Poland, i have the same status screen as OP. Adding IMS access point and rebooting didnt change anything

Wifi calling provisioned (true) IMS REGISTRATION: not registered Voice over WiFi: not available

i tried 3 sim cards (njumobile, play, orange). IMS registration shows registered until i turn on wifi calling in pixel volte patch app, then it turns to unregistered.

i think the reason it doesnt work is because of this country and its operators.

I have the same on Orange. After update to QPR3 beta VoLTE and 5G is on, but VoWiFi stopped to work. After using the patch, VoWiFi doesn't work.

mieszk3 avatar May 07 '23 18:05 mieszk3