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Distorted audio with Audient iD4 MKII USB audio interface

Open geoffrepoli opened this issue 6 months ago • 1 comments

Description of the bug With the Audient iD4 MKII USB audio interface selected as the audio device, using Background Music causes all audio output to become distorted (crackling + pitch shifted). Same issue as seen in #699 (which was using the MOTU M4)

Steps to Reproduce

  1. Connect Audient iD4 MKII USB audio interface to MacBook. (Ensure Audient iD Application is installed and up to date. Software available here: https://audient.com/products/audio-interfaces/id4/downloads/)
  2. Set Audio Output to Audient iD4
  3. Play back audio in an application (e.g., Google Chrome.app, Spotify.app) to verify audio is working properly.
  4. Launch BackgroundMusic.app
  5. Ensure Audient iD4 is selected as the audio output from BackgroundMusic menubar item
  6. Play back audio again to confirm sound is distorted.

Versions

  • Background Music: 0.4.0
  • macOS: Sonoma 14.2.1 (23C71)

Hardware

  • Computer: MacBook Pro (M1 Pro, 14-inch, 2021)
  • Audio Device: Audient iD4 MKII (iD Application Version: 4.3.19, Audient iD4 Firmware Version: 1.0.11)

Debug logs No relevant debug logs (only info-level coreaudiod messages)

Other notes I've tried bouncing relevant drivers, applications, and rebooted MacBook in safe mode to clear caches. Problem still persists.

geoffrepoli avatar Jan 24 '24 23:01 geoffrepoli