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Trying to use Background Music with Zoom returns mangled audio.

Open Ryan-Mak opened this issue 2 years ago • 8 comments

I am using the 0.40 snapshot version on macOS 12.1 and Zoom version 5.9.1. On Background Music, I set the output to be my AirPods, and set the output speaker on Zoom to Background Music, but doing so returns very mangled audio such that I am unable to hear anything.

Ryan-Mak avatar Feb 11 '22 00:02 Ryan-Mak

Same issue here. Mac OS Monterey 12.2.1 sound messes up on Microsoft Teams with AirPods connected

Ph0enixKM avatar Feb 28 '22 11:02 Ph0enixKM

Experiencing the same thing. MacOS 12.2, Apple M1 Max. 0.40 snapshot. Experiencing it whether I use 'Background Music' or 'Background Music (UI Sounds)' in Zoom.

sqrl avatar Mar 14 '22 16:03 sqrl

Same issue when using Amazon Chime. I think it has to do with the Headset profiles in BT devices.

abhijeetviswa avatar Mar 16 '22 05:03 abhijeetviswa

Same for me using Slack video calls - except I am not using headphones, the issue occurs on both Macbook speakers and monitor speakers. Was working fine for me on Monterey 12.2.1 up until today

alexrichardsweb avatar Mar 16 '22 12:03 alexrichardsweb

0.4.0-SNAPSHOT fixed this for me.

cron410 avatar Apr 20 '22 17:04 cron410

At first, 0.4.0 seemed to fix it for me, but after a few reboots it came back. Issue appears if I connect my speakers via my monitor on mini display port. As a workaround I have now plugged in my speakers using the headphone outlet on my mac. https://www.screencast.com/t/nU3rboLy74B3

Wimmox avatar Jul 03 '22 13:07 Wimmox

I've had at least one crash of Background Music with that release, the last one was while using Zoom. I suspect Zoom's malware techniques of "making video calls always work" causes the crashes, but that's my uneducated opinion and I have zero evidence it's actually doing anything to Background Music other than coincidence.

cron410 avatar Jul 16 '22 14:07 cron410

This issue is still happening with the current release. FYI

bgiromini avatar Feb 06 '23 17:02 bgiromini