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Doesn't seem to work with Zoom

Open vcasadei opened this issue 5 years ago • 12 comments

The volume control does not work with Zoom on video calls

vcasadei avatar Jul 12 '19 13:07 vcasadei

What if you configure Zoom’s Audio Output to “Same as System”?

gchilds avatar Jul 12 '19 14:07 gchilds

Then the audio output is strange. It becomes inaudible with some sort of interference or something.

vcasadei avatar Jul 12 '19 18:07 vcasadei

I'm using Mojave 10.14.2 (18C54) btw

vcasadei avatar Jul 12 '19 18:07 vcasadei

Do you get the same interference regardless of the volume setting?

gchilds avatar Jul 13 '19 04:07 gchilds

Confirming. The same deamon-like sounds regardless of volume level, need to change the output in Zoom's preferences to Background Music.

brian2be avatar Oct 25 '19 12:10 brian2be

Are you still getting this problem with the latest versions of Zoom and Background Music? I haven't been able to reproduce it.

I had a problem where the audio was quiet and seemed to drop out repeatedly, but that was on the other end of the call and still happened without Background Music running.

Does the interference sound like clipping at all? You should try to only use Background Music to increase Zoom's volume if you already have Zoom's output volume and your system volume turned all the way up. Otherwise, you might get unnecessary clipping.

kyleneideck avatar Nov 10 '19 03:11 kyleneideck

Zoom speaker output must be set to 'same as system' for me.

pgeurin avatar Feb 21 '21 18:02 pgeurin

Btw I still get this problem on Mac 10.15.7 and Zoom 5.4.7.

In Zoom, audio is "same as system".

mrdrozdov avatar Apr 15 '21 16:04 mrdrozdov

Zoom wasn't working for me, found this issue.

Setting zoom audio output "same as system" on MacOS 11.3.1 (Big Sur) worked for me.

cvega avatar Jun 02 '21 18:06 cvega

Setting zoom audio output "same as system" on MacOS 12.0.1 (Monterey) worked for me

dabou0 avatar Jan 24 '22 21:01 dabou0

Getting the same distorted sound on Sonoma 14.0 when setting device to Same as System or Background Music

chandlerb72 avatar Dec 18 '23 15:12 chandlerb72