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[Feature]: Addition of a response for support related issues

Open aj11anuj opened this issue 1 year ago • 8 comments

I have seen several issues raising support related requests at github, wouldn't it be cool if a command is added to K8s-ci-robot/prow that will ping the author of issue with a message, whenever we put kind/support label to an issue:-

Input command: /kind support

Output generated by bot: @Author_of_issue, GitHub is not the right place for support or troubleshooting related requests. If you're looking for help, you could ask on [Server Fault](https://serverfault.com/questions/tagged/kubernetes). You can also post your question on the [Kubernetes Slack](http://slack.k8s.io/) or the [Discuss Kubernetes](https://discuss.kubernetes.io/) forum.

Additional helpful screenshot i found on K8s site, that can be referred

Screenshot (796)

aj11anuj avatar Sep 24 '23 06:09 aj11anuj

/kind feature

aj11anuj avatar Sep 24 '23 06:09 aj11anuj

The Kubernetes project currently lacks enough contributors to adequately respond to all issues.

This bot triages un-triaged issues according to the following rules:

  • After 90d of inactivity, lifecycle/stale is applied
  • After 30d of inactivity since lifecycle/stale was applied, lifecycle/rotten is applied
  • After 30d of inactivity since lifecycle/rotten was applied, the issue is closed

You can:

  • Mark this issue as fresh with /remove-lifecycle stale
  • Close this issue with /close
  • Offer to help out with Issue Triage

Please send feedback to sig-contributor-experience at kubernetes/community.

/lifecycle stale

k8s-triage-robot avatar Jan 29 '24 00:01 k8s-triage-robot

The Kubernetes project currently lacks enough active contributors to adequately respond to all issues.

This bot triages un-triaged issues according to the following rules:

  • After 90d of inactivity, lifecycle/stale is applied
  • After 30d of inactivity since lifecycle/stale was applied, lifecycle/rotten is applied
  • After 30d of inactivity since lifecycle/rotten was applied, the issue is closed

You can:

  • Mark this issue as fresh with /remove-lifecycle rotten
  • Close this issue with /close
  • Offer to help out with Issue Triage

Please send feedback to sig-contributor-experience at kubernetes/community.

/lifecycle rotten

k8s-triage-robot avatar Feb 28 '24 00:02 k8s-triage-robot

/remove-lifecycle rotten

aj11anuj avatar Feb 28 '24 11:02 aj11anuj

The Kubernetes project currently lacks enough contributors to adequately respond to all issues.

This bot triages un-triaged issues according to the following rules:

  • After 90d of inactivity, lifecycle/stale is applied
  • After 30d of inactivity since lifecycle/stale was applied, lifecycle/rotten is applied
  • After 30d of inactivity since lifecycle/rotten was applied, the issue is closed

You can:

  • Mark this issue as fresh with /remove-lifecycle stale
  • Close this issue with /close
  • Offer to help out with Issue Triage

Please send feedback to sig-contributor-experience at kubernetes/community.

/lifecycle stale

k8s-triage-robot avatar May 28 '24 12:05 k8s-triage-robot

The Kubernetes project currently lacks enough active contributors to adequately respond to all issues.

This bot triages un-triaged issues according to the following rules:

  • After 90d of inactivity, lifecycle/stale is applied
  • After 30d of inactivity since lifecycle/stale was applied, lifecycle/rotten is applied
  • After 30d of inactivity since lifecycle/rotten was applied, the issue is closed

You can:

  • Mark this issue as fresh with /remove-lifecycle rotten
  • Close this issue with /close
  • Offer to help out with Issue Triage

Please send feedback to sig-contributor-experience at kubernetes/community.

/lifecycle rotten

k8s-triage-robot avatar Jun 27 '24 12:06 k8s-triage-robot

/remove-lifecycle rotten

petr-muller avatar Jun 27 '24 12:06 petr-muller

The Kubernetes project currently lacks enough contributors to adequately respond to all issues.

This bot triages un-triaged issues according to the following rules:

  • After 90d of inactivity, lifecycle/stale is applied
  • After 30d of inactivity since lifecycle/stale was applied, lifecycle/rotten is applied
  • After 30d of inactivity since lifecycle/rotten was applied, the issue is closed

You can:

  • Mark this issue as fresh with /remove-lifecycle stale
  • Close this issue with /close
  • Offer to help out with Issue Triage

Please send feedback to sig-contributor-experience at kubernetes/community.

/lifecycle stale

k8s-triage-robot avatar Sep 25 '24 12:09 k8s-triage-robot