kodadot
Unable to see Balance after Connecting
This account: 17J5T2gpHaonTdBE3wagDdDy5p8cebRGsuMWkRutx9F1iNK
has funds on both, Polkadot and AHP, and he is not able to see his funds when he connects to KodaDot. His balances are not loaded.
He is using Talisman Wallet
Can anyone check it out or tell me why this may be happening? He tried it more times.
canary? beta? or prod?
maybe try to clear browser cache
production. It's not me but one person messaged me.
I can load his balance
Im not sure then where is the issue, he tried it more than once.
May I chime in here, as I'm facing the same issue @roiLeo
There is an error saying unable to fetch users balance. Same is happening on AH, KH, Polkadot and Kusama.
The issue is ongoing despite clearing cache, cookies, reloads, disconnecting wallets and reconnecting them.
I'm facing this for the past 3-4 weeks i'd say.
additionally here's my chromebrowsers version
It still work well on my side. Are you behind a router, VPN or something likewise?
Could you test endpoints on https://piehost.com/websocket-tester?
- wss://sys.ibp.network/statemint
- wss://sys.ibp.network/statemine
Check the network tab if something is blocking the request. Likely it's an adblocker or some other extension like below
@iMac7 thank you that did the trick. Bit irritating as i did not install a new one in the meantime, but i deactivated it and it's resolved now. Thank you all 🙌