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RM4 Mini - no device found, ensure the device is not locked

Open Kerpski opened this issue 1 year ago • 12 comments

Hey there! Been getting this error recently after my RM4 Mini updated its firmware to V62092.

"no device found, ensure the device is not locked"

No changes to my network or homebridge container.

Kerpski avatar Apr 12 '23 12:04 Kerpski

If I remember correctly, when the firmware is updated, the device is blocked again in the Brodalink application ... did you check that?

El 12 abr. 2023, a las 09:52, Kerpski @.***> escribió:

Hey there! Been getting this error recently after my RM4 Mini updated its firmware to V62092.

"no device found, ensure the device is not locked"

— Reply to this email directly, view it on GitHub https://github.com/kiwi-cam/homebridge-broadlink-rm/issues/580, or unsubscribe https://github.com/notifications/unsubscribe-auth/APBDDDEXGJ4E66OWUAQ6UIDXA2QPTANCNFSM6AAAAAAW3UPNVU. You are receiving this because you are subscribed to this thread.

ggroel avatar Apr 12 '23 13:04 ggroel

Hi Gaston - It was unchecked. I just toggled the button and it still does not work.

On Wed, Apr 12, 2023 at 9:31 AM Gastón Groel @.***> wrote:

If I remember correctly, when the firmware is updated, the device is blocked again in the Brodalink application ... did you check that?

El 12 abr. 2023, a las 09:52, Kerpski @.***> escribió:

Hey there! Been getting this error recently after my RM4 Mini updated its firmware to V62092.

"no device found, ensure the device is not locked"

— Reply to this email directly, view it on GitHub < https://github.com/kiwi-cam/homebridge-broadlink-rm/issues/580>, or unsubscribe < https://github.com/notifications/unsubscribe-auth/APBDDDEXGJ4E66OWUAQ6UIDXA2QPTANCNFSM6AAAAAAW3UPNVU . You are receiving this because you are subscribed to this thread.

— Reply to this email directly, view it on GitHub https://github.com/kiwi-cam/homebridge-broadlink-rm/issues/580#issuecomment-1505285385, or unsubscribe https://github.com/notifications/unsubscribe-auth/A4ONU6JFPM4K5YO3S5R46NDXA2VE5ANCNFSM6AAAAAAW3UPNVU . You are receiving this because you authored the thread.Message ID: @.***>

-- Thanks, Brad Polinski

Kerpski avatar Apr 12 '23 13:04 Kerpski

I am also experiencing the same issue as of v62093 firmware on my RM 4 PRO and continue to see issues after toggling the "lock device" setting.

petykowski avatar Apr 20 '23 17:04 petykowski

My RM4 mini is having the same issue after I updated the plugin to v4.4.12. The RM4 does not have Internet access so the firmware has not been updated.

jim-liu avatar May 25 '23 05:05 jim-liu

same here for RM4 pro

amitmargalit avatar Jun 12 '23 21:06 amitmargalit

Updated to v4.4.13 and still have the same issue. Also tried updating Node.js from 16.20 to 18.16 by running sudo hb-service update-node but made no difference.

jim-liu avatar Jun 28 '23 11:06 jim-liu

Not sure if it helped, but I unplugged RM4 mini for about 2 days and it started working once it got reconnected.

jim-liu avatar Jul 01 '23 18:07 jim-liu

Hey fellows, any updates here? I'm experiencing the same thing with my rm4 pro having V62093 :(

amird1234 avatar Jul 16 '23 19:07 amird1234

@amird1234 I posted in another issue that downgrading seems to address a number of issues. Worth a try!

https://github.com/kiwi-cam/homebridge-broadlink-rm/issues/598#issuecomment-1624995389

petykowski avatar Jul 16 '23 19:07 petykowski

Wow that really improved things! thanks 👍 I really lost hope.

Thanks a lot! Now I wonder how you got that binary and why broadlink aren't releasing it officially

amird1234 avatar Jul 16 '23 20:07 amird1234

Many thx, it helped me too. spent hours today trying to get the new unit working...now let's see what to do when a new firmware version is released...

galrozov avatar Aug 02 '23 13:08 galrozov

This issue has been automatically marked as stale because it has not had recent activity. It will be closed if no further activity occurs. Thank you for your contributions.

stale[bot] avatar Dec 15 '23 04:12 stale[bot]